AI Acquisition
Marketing and Advertising
SeniorClientOperationsAdvisor/SpecialOperations
Neural analysis suggests this role is
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“Senior Client Operations Advisor / Special Operations at AI Acquisition. Skills: Client success, Account management, Consulting, Operations. Own complex client situations. Diagnose root cause of engagements”
What You'll Achieve.
Drive outcomes that protect both the client and the company; Drive retention and commercial recovery; Commercial recovery outcomes; Retention outcomes; Expansion outcomes
Industry & Context.
diagnostic ability; Structured thinker; Solutions-oriented under pressure
What They're Looking For.
Must Have
5+ years in client success, account management, consulting, or a senior operational role within a high-growth, agency, or tech-enabled environment, Proven track record managing complex, escalated, or high-risk client accounts with demonstrable recovery and retention outcomes, Prior experience operating at or advising founder/C-suite level, Background in at least one of: growth strategy, sales systems, offer development, delivery operations, or scaling advisory, Direct exposure to cold outbound, go-to-market execution, or B2B sales systems
What You'll Do.
Own complex client situations
Diagnose root cause of engagements
Lead high-stakes conversations
Maintain meticulous case records
Monitor engagement health signals
Develop targeted recovery plans
Identify expansion opportunities
Track and report weekly outcomes
Lead live advisory sessions
Advise on go-to-market strategy
Challenge assumptions
Act as signal amplifier
Contribute to escalation frameworks
Identify patterns across accounts
Propose process improvements
How You'll Work.
Team & Collaboration
Act as a signal amplifier between clients and internal delivery teams
Communication Scope
Confidently communicate; Manage difficult conversations; Reset expectations; Maintain trust under pressure; Negotiation; De-escalation
Full Job Description
**The Seat** You are not here to check in, chase updates, or run sessions by script. You are here to walk into the most complex, high-stakes client situations in the business — diagnose what is actually broken, reset the relationship, and drive outcomes that protect both the client and the company. This is a Special Operations seat. That means you get the cases no one else can close, the clients closest to the edge, and the expectation that you figure it out — fast, professionally, and without needing to be managed through it. In the early weeks you will be close to the ground — understanding the client base, reading the risk signals, and getting a clear picture of what is working and what is not. That proximity is the input. The outcomes you drive from it are the job. You report into senior leadership. You own your cases. You own the results. **The Company** AI Acquisition is a multi-8-figure business helping founders and operators scale with AI. 3,000+ clients. 200+ mastermind participants. A sales and delivery engine built for speed and scale. Growth is happening faster than most companies ever see. This seat exists because the client base is scaling, the complexity per account is rising, and we need someone senior enough to operate at the intersection of retention, strategy, and commercial recovery — without hand-holding. **Requirements** **What You Actually Do** _Own the hardest client situations:_ * Take full ownership of complex, escalated, or high-risk client accounts — from first signal through to resolution — applying structured thinking at every stage * Diagnose the root cause behind every at-risk engagement: is it strategy, execution, expectation misalignment, or delivery failure — and build the right intervention accordingly * Lead high-stakes conversations at founder and C-suite level — resetting expectations, rebuilding trust, and redirecting momentum toward outcomes * Maintain meticulous case records that support accountability, continuity, and patte
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