Highmark Inc.

SeniorClientManagerPA

Pittsburgh, Pennsylvania, United States FULL TIME Remote Friendly
The Brief

“Senior Client Manager - PA at Highmark Inc.. Skills: Account Management, Client Management, Sales, Business Acumen, Strategic Planning. Managing a book of business and the business relationship as a strategic consultant for existing accounts. Renewing accounts and selling new products and services to existing accounts”

What You'll Achieve.

Ensure retention and growth of profitable business; Ensure retention, profitability and growth of existing business; Cultivating an active network; Enhancing profitability and cross-selling; Customer satisfaction and loyalty

Industry & Context.

Problems you'll solve

Problem Solving

Eligibility Requirements

Travel Requirement: 75% - 100%, Lifting: up to 10 pounds Constantly, Lifting: 10 to 25 pounds Occasionally

What They're Looking For.

Must Have

State specific Producer License's for Life, Accident & Health are required or must be obtained within 45 days of hire, 5 years of Account/Client Management experience or other relevant experience

What You'll Do.

Managing a book of business and the business relationship as a strategic consultant for existing accounts

Renewing accounts and selling new products and services to existing accounts

and technologies with the client

Manage relationships at senior levels with clients

consultants and brokers/producers

Develop appropriate sales solutions

implement and execute business plans and metrics for retaining and growing membership

Conduct routine service calls and function as the primary Group contact for strategic planning and consultation

Support customers during the implementation of sales contracts

Complete and maintain sales projections

finalize rates and benefit adjustments

Prepare reports and documents for renewal and sales presentations

Participate in product development

Prepare business programs

Lead internal partners (Clinical

etc.) in delivering client strategy

How You'll Work.

Team & Collaboration

Lead internal partners (Clinical, Analytics, etc.) in delivering client strategy

Communication Scope

Presentation; communication; negotiation skills; Ability to speak publicly and extemporaneously on a variety of subjects

Process & Methodology

Develop, implement and execute business plans

Free ATS check

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