Axon

Technology

SeniorClientEngineer

$155–215k ~AI est. Boston, Massachusetts, United States; Lawrence, Massachusetts, United States; Lynn, Massachusetts, United States; Chelsea, Massachusetts, United States; Fall River, Massachusetts, United States; Springfield, Massachusetts, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Client Engineer at Axon. Skills: Google Workspace administration, Automation, Endpoint management. Serve as technical owner. Lead administrator Google Workspace”

What You'll Achieve.

Make IT operations scalable; Make IT operations reliable; Make IT operations efficient

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting

What They're Looking For.

Must Have

4–6 years administrative experience Google Enterprise, 4–6 years administrative experience SaaS collaboration tools, Proven experience managing Google Workspace at scale, Understanding of identity and access management concepts, Hands-on experience with Okta, Experience managing endpoint fleets, Proficiency with PowerShell, Bash, Python, or similar, Understanding of REST API integrations, Demonstrated ability to lead technical workstreams, Clear, direct communication style

Nice to Have

Google Workspace administration experience, Okta SSO integrations experience, Okta workflow automation experience, Jamf, Intune, Tanium experience, Scripting languages for task automation experience, System-to-system automation experience

What You'll Do.

Serve as technical owner

Lead administrator Google Workspace

Lead Google Workspace initiatives

Manage Google Workspace administration

Act as internal subject matter expert

Own escalated support

Identify opportunities to improve systems

Identify opportunities to improve processes

Maintain platform health

Improve operational reliability

Support KTLO activities

Document technical decisions

Document process changes

Document operational runbooks

Partner with cross-functional stakeholders

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; IT Engineering team; Security teams; Legal teams; People Operations teams; Business teams

Communication Scope

Document decisions; Explain tradeoffs; Drive alignment

Full Job Description

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As Axon’s Senior Client Engineer, you will be a senior technical owner within the IT Engineering team, helping shape how Axon’s global workforce connects, collaborates, and stays secure. You will own and advance Axon’s Google Enterprise ecosystem, lead strategic platform initiatives, and drive automation improvements that make IT operations more scalable, reliable, and efficient. This is a hands-on individual contributor role for an experienced engineer who can lead complex technical workstreams, operate independently, and partner cross-functionally across IT, Security, Legal, People Operations, and business teams. What You’ll Do Location: Boston, MA Reports to: Director, IT Engineering Direct Reports: None — this is an individual contributor role Serve as the technical owner and lead administrator for Axon’s Google Workspace / Google Enterprise environment. Lead strategic Google Workspace initiatives, including tool integrations, new feature rollouts, workforce enablement efforts, M&A integrations, and cross-functional tooling projects. Manage Google Workspace administration across Drive governance, Gmail administration, DLP policy, domain migrations, Vault, retention policies, litigation holds, eDiscovery, Context-Aware Access, and audit log monitoring. Act as the internal subject matter expert for Google Workspace integrations, including Okta SSO, Slack, and third-party SaaS connectors. Own escalated

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