Wells Fargo

Financial Services

SeniorClientAssociate

$0–0k Carlsbad, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Client Associate at Wells Fargo. Skills: Client service, Operational support, Relationship management. Assist Financial Advisor(s) with service. Assist Financial Advisor(s) with operational activities”

Industry & Context.

Financial Services
Problems you'll solve

Resolve client issues; Resolve business issues

Eligibility Requirements

FINRA background screening, No Visa sponsorship

What They're Looking For.

Must Have

2+ years Brokerage and Client Services support experience

Nice to Have

Brokerage client support experience, Financial services industry experience, Administrative support experience, Intermediate Microsoft Office skills, Client service focus, Ability to prioritize work, Meet deadlines, Achieve goals, Work in dynamic environment

What You'll Do.

Assist Financial Advisor(s) with service

Assist Financial Advisor(s) with operational activities

Provide service to clients via telephone

Provide service to clients via direct interaction

Provide service to clients via written correspondence

Facilitate FA requests for account information

Facilitate client requests for account information

Facilitate FA requests for quotes

Facilitate client requests for quotes

Schedule appointments with new clients

Schedule appointments with prospective clients

Prepare for appointments with new clients

Prepare for appointments with prospective clients

Establish client accounts

Service client accounts

Research account inquiries

Research account issues

Enter security order tickets

Coordinate marketing campaigns

Execute marketing campaigns

Establish client files

Maintain client files

Establish record keeping

Maintain record keeping

Act as liaison for referral sources

Review paperwork for completeness

Forward paperwork to management

Anticipate client issues

Proactively seek resolutions to client issues

Anticipate business issues

Proactively seek resolutions to business issues

Handle complex clients

Provide knowledge support to branch personnel

Provide systems support to branch personnel

Train entry-level Client Associates

How You'll Work.

Team & Collaboration

Branch personnel; Financial Advisor(s)

Communication Scope

Written correspondence; Client meetings

Full Job Description

**About this role:** Wells Fargo is seeking a Senior Client Associate in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at [wellsfargojobs.com](https://www.wellsfargojobs.com/career-areas/). **In this role you will:** * Assist Financial Advisor(s) with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence * Facilitate FA and client requests for account related information and/or quotes * Schedule and prepare for appointments with new or prospective clients, establishing and servicing client accounts, preparing forms, researching account inquiries and/or issues, and entering security order tickets after being approved by the FA(s) * Execute functions for the FA(s) and Branch Management including, but not limited to, tracking referrals, coordinating and executing marketing campaigns, establishing and maintaining files to meet the firm's regulatory requirements, and establishing and maintaining filing and record keeping necessary to support efforts to service and grow client relationships * Often acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review * Utilizing prior experience, you anticipate and proactively seek resolutions to client and business-related issues * Demonstrate seasoned judgment by handling complex clients with a high degree of professionalism * Viewed by peers as a subject matter expert, and sought by others for advice or guidance * Provide knowledge and systems support to branch personnel and training for entry-level Client Associates ****Required Qualifications:**** * 2+ years of Brokerage and Client Services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** * Brokerage client support exper

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