Starr

commercial insurance

SeniorClaimsAdjuster-TechnicalRisk

London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Claims Adjuster - Technical Risk at Starr. Skills: complex claims handling, high-value claims, claim strategy, negotiations, stakeholder engagement. Manage a portfolio of complex, high-value claims across Energy and Construction classes, including upstream, downstream, renewables, power, mining and major construction risks. Take full ownership of claim strategy, including investigation, reserving, expert appointment, and resolution approach”

What You'll Achieve.

shaping claims strategy; influencing outcomes; strengthening relationships with brokers, clients, and partners; contribute to business development; support underwriting strategy; client retention; new business opportunities; delivery of a market-leading claims service that differentiates Starr from competitors

Industry & Context.

commercial insurance
Problems you'll solve

complex claims handling; high-value claims; contentious claims; coverage and quantum disputes

What They're Looking For.

Must Have

Proven experience handling large and complex claims across the relevant lines of business - from insurer, broking, or loss adjusting background, Considerable experience of client facing negotiations and settlement of contentious claims, Experience operating in ‘lead’ position and able to contribute to and influence strategy, Excellent communication skills, confident engaging senior internal and external stakeholders, Experience managing large loss reporting and presenting to senior management

Nice to Have

Experience of mentoring and coaching with opportunity to develop management skills, Familiarity with ECF and claims management systems (eg Docosoft), Progress towards or completion of ACII (or equivalent qualification)

What You'll Do.

Manage a portfolio of complex

high-value claims across Energy and Construction classes

mining and major construction risks

Take full ownership of claim strategy

including investigation

and resolution approach

Lead negotiations on contentious claims

including coverage and quantum disputes

through to settlement or closure

Act as a key point of contact for brokers

co-insurers and external partners throughout the claim lifecycle

Build and maintain relationships to support client retention and new business opportunities

Deliver clear and timely large loss reporting to senior management

Contribute to the delivery of a market-leading claims service that differentiates Starr from competitors

Collaborate closely with underwriting teams on renewals

strategic initiatives and wording reviews

Support and mentor junior colleagues

demonstrating good leadership and acting as a technical referral point within the team

How You'll Work.

Team & Collaboration

Act as a key point of contact for brokers, clients, co-insurers and external partners throughout the claim lifecycle; Collaborate closely with underwriting teams on renewals, new business tenders, strategic initiatives and wording reviews; Support and mentor junior colleagues, demonstrating good leadership and acting as a technical referral point within the team; engaging senior internal and external stakeholders

Communication Scope

Excellent communication skills; confident engaging senior internal and external stakeholders; Deliver clear and timely large loss reporting to senior management; presenting to senior management

Process & Methodology

claim strategy, resolution approach

Full Job Description

**Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you 'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.** **Role Purpose** We are looking for an experienced Senior Claims Adjuster to join our London-based team, specialising in Energy, Construction, Power and Process Industries. This is a high-impact role where you will take the lead on complex, high-value claims across a global portfolio. You will play a key role in shaping claims strategy, influencing outcomes, and strengthening relationships with brokers, clients, and partners. Beyond technical claims handling, this position offers the opportunity to contribute to business development, support underwriting strategy, and further develop your leadership capabilities within a growing, dynamic organisation. **Key Responsibilities** * Manage a portfolio of complex, high-value claims across Energy and Construction classes, including upstream, downstream, renewables, power, mining and major construction risks. * Take full ownership of claim strategy, including investigation, reserving, expert appointment, and resolution approach. * Lead negotiations on contentious claims, including coverage and quantum disputes, through to settlement or closure. * Act as a key point of contact for brokers, clients, co-insurers and external partners throughout the claim lifecycle. * Build and maintain strong relationships to support client retention and new business opportunities. * Deliver clear and timely large loss reporting to senior management * Contribute to the delivery of a market-leading claims service that differen

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