Tekion
Automotive Retail
SeniorCertificationProgramManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Certification Program Manager at Tekion. Skills: Certification program design, Learning content creation, Platform management. Design certification programs. Build certification programs”
Industry & Context.
Troubleshoot platform issues
What They're Looking For.
Must Have
Certification program ownership, Design item banks, Configure certification platforms, Manage LMS platforms, Lead cut score processes, Facilitate Angoff method, Coordinate SME panels, Maintain certification content, Develop certification policies, Create candidate communications, Develop operational procedures, Own certification reporting, Create SOPs, Troubleshoot platform issues
Nice to Have
SkillJar proficiency a plus, Caveon proficiency a plus, Scorpion proficiency a plus, Learning analytics platforms experience, SaaS certification programs experience, Enterprise software certification experience, Automotive industry experience a plus
What You'll Do.
Design certification programs
Build certification programs
Develop learning content
Own Tekion Certified credential program
Contribute to certification tracks
Develop question sets
Configure certification platforms
Manage certification platforms
Lead cut score processes
Facilitate Angoff method
Maintain certification content
Coordinate with product teams
Coordinate with cross-functional teams
Develop certification program policies
Develop candidate communications
Develop operational procedures
Own certification reporting
Ensure program health data reaches stakeholders
Enable independent execution
Troubleshoot platform issues
Escalate platform issues
How You'll Work.
Team & Collaboration
Professional Services; Product Management; Implementation teams; Cross-functional teams; SMEs and stakeholders
Communication Scope
Written communication; Documentation skills
Process & Methodology
Program ownership, Project setup
Full Job Description
About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. The Job The Senior Certification Program Manager designs and builds certification programs, develops learning content, and implements the platforms and processes that enable partners and dealers to succeed with Tekion products. This is primarily a builder role — you will be creating net-new programs across 3–5 certification tracks serving a learner population of 2,000–5,000 partners and dealer personnel. You will work autonomously across a complex ecosystem of platforms, stakeholders, and product domains. This role partners closely with Professional Services, Product Management, and implementation teams. If you thrive on building things from scratch, can ramp quickly on new platforms, and know how to assess complex skills and knowledge — this role is for you. Reports To: Manager, Services Enablement Learning Internal Title: Senior Services Enablement Learning Analyst Role Level: Senior Individual Contributor Expected Independence: Works autonomously with minimal supervision Roles and Responsibilities 1. Certification Program Ownership The Senior Certification
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