DEPT®
Marketing
SeniorCampaignOperationsManager
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“Senior Campaign Operations Manager at DEPT®. Skills: Campaign operations, Project management, Cross-functional coordination. Develop detailed project plans. Develop timelines for regulatory campaigns”
What You'll Achieve.
Ensure campaigns are delivered on time; Ensure campaigns are aligned; Ensure campaigns are fully approved
Industry & Context.
Anticipate next steps; Anticipate risks; Anticipate dependencies; Navigate ambiguity
What They're Looking For.
Must Have
8-10 years of experience in campaign management, 8-10 years of experience in marketing operations, 8-10 years of experience in communications, Experience using a Content Management system, Proven experience building structured project plans, Proven experience managing complex, multi-stakeholder initiatives, Proficiency in Google Suite, Experience coordinating with cross-functional stakeholders, Experience coordinating with external agencies, Ability to manage multiple parallel projects, English writing skills, English proofreading skills
Nice to Have
Experience supporting regulatory initiatives, Experience supporting compliance initiatives, Experience supporting public policy initiatives, Familiarity with translation/localization workflows, Experience managing print production, Experience managing event logistics, Ability to translate performance data into actionable insights, Ability to translate performance data into ROI assessments, Additional languages
What You'll Do.
Develop detailed project plans
Develop timelines for regulatory campaigns
Break initiatives into clear steps
Collaborate with Program Leads
Collaborate with copywriters
Collaborate with agencies
Collaborate with Legal
Collaborate with Product
Collaborate with Trust
Define realistic delivery timelines
Plan regulatory campaign calendars
Maintain regulatory campaign calendars
Identify dependencies
Build working relationships
Drive projects forward
Identify required inputs
Identify stakeholders
Communicate clearly with senior stakeholders
Provide recommendations
Provide status updates
Facilitate stakeholder alignment meetings
Execute content updates
Coordinate translation
Maintain quality control
Serve as central coordination point
Develop detailed timelines for tradeshows
Develop detailed timelines for events
Coordinate deck development
Coordinate design timelines
Coordinate approval processes
Oversee quality control of materials
Manage production timelines
Coordinate ordering of giveaways
Coordinate ordering of swag
Coordinate ordering of event materials
Ensure timely delivery
Ensure alignment with brand requirements
Ensure alignment with compliance requirements
Create customer satisfaction surveys
Deploy customer satisfaction surveys
Analyze survey results
Report on survey results
Identify areas for improvement
Monitor traffic to campaign websites
Monitor traffic to landing pages
Report on campaign performance
Report on engagement metrics
Translate data into actionable insights
Inform future campaign planning
Develop structured presentations
Develop visually clear presentations
Outline campaign plans
Present updates confidently
Ensure consistent communication
Ensure well-organized communication
How You'll Work.
Team & Collaboration
Cross-functional teams; Global partners; Internal stakeholders; External agencies
Communication Scope
Executive-level communication; Clear communication; Professional communication; Status updates; Internal presentations; Visual presentations
Process & Methodology
Project planning, Timeline management, Stakeholder management, Risk identification, Dependency management, Cross-functional coordination, Approval processes, Production timelines
Full Job Description
Senior Campaign Operations Manager Toronto, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This is a 12 month fixed term employee contract. This posting reflects an existing vacancy. JOB PURPOSE This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. Are you a highly organized campaign or project manager who thrives on bringing structure to complex initiatives? Do you enjoy building timelines, aligning stakeholders, and anticipating what needs to happen next before anyone else does? We're seeking a Senior Campaign Operations Manager to support eBay's Regulatory team. In this role, you will serve as the operational backbone for regulatory-focused campaigns across multiple markets. You’ll drive detailed planning, manage cross-functional coordination, and ensure campaigns are delivered on time, aligned, and fully approved across business units. Success in this role requires strong project management skills, executive-level communication, and the ability to work independently in a fast-moving, global environment. The ideal candidate is proactive, resourceful, highly organized, and comfortable navigating ambiguity while building relationships across teams. WHAT YOU’LL DO: Campaign & Regulatory Initiative Planning Develop detailed project plans and timelines (in Google Sheets) for regulatory campaigns across multiple markets a
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