SENIORBUSINESSPROCESSMANAGER

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. ### ### The Position At Roche, we are passionate about transforming patients’ lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Quality is a competitive advantage for Roche. It allows us to deliver high-quality products to patients, ensures our right to operate, and helps us create value through process excellence and continual improvement efforts. Quality is every patient’s right and every employee’s responsibility. As a Senior Business Process Manager, you will assume conceptual process ownership and shape the digital future of service business processes at Roche. This senior role focuses on enhancing operational efficiency while maintaining customer satisfaction and ensuring compliance with high industry standards. You will engage closely with global, regional, and local stakeholders to foster a culture of continuous improvement aligned with organizational strategic goals, while collaborating with business product owner teams to ensure processes are effectively implemented into the global Roche IT ecosystem. ****KEY ACCOUNTABILITIES**** ****Business Process Management**** * Lead the capture, analysis, and documentation of end-to-end processes using BPMN 2.0 standards * Develop and continuously improve harmonized target processes that balance global standards with local