Flywire
payments, FinTech, global education, healthcare, travel, B2B
SeniorBusinessOperations&StrategyManager
“Senior Business Operations & Strategy Manager at Flywire. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, strategic decision-making, operational excellence, cross-functional alignment, strategic planning. Support evaluation of new business opportunities, including new verticals, geographies, and products, through market analysis, financial modeling, and competitive research. Develop clear re”
What You'll Achieve.
improve performance; optimize revenue; scale our platform; expected benefits (e. g. , revenue growth, margin expansion, cost efficiencies) and required investments
Industry & Context.
analytical, problem-solving, and structured-thinking ability to distill complexity into actionable insights
What They're Looking For.
Must Have
6–10 years of experience in management consulting, strategy, business operations, corporate development, or a related field, analytical, problem-solving, and structured-thinking ability to distill complexity into actionable insights, Demonstrated ability to operate in ambiguity, prioritize effectively, and execute with a hands-on, action-oriented mindset, Excellent verbal and written communication skills, with the ability to present to senior stakeholders, interpersonal skills and the ability to build trusted relationships across all levels and functions
Nice to Have
Experience in technology, SaaS, payments, or FinTech environments is highly preferred, Previous experience in Education or Hospitality/Travel industries is a plus, Prior experience at a top-tier consulting firm (Bain, BCG, McKinsey) or in investment banking/private equity is a plus, MBA preferred but not required, A passion for innovation, technology, and helping scale a global business
What You'll Do.
Support evaluation of new business opportunities, including new verticals, geographies, and products, through market analysis, financial modeling, and competitive research, Develop clear recommendations for strategic initiatives by assessing alternatives, building business cases, and identifying actions required to implement proposed solutions, Synthesize insights and present findings to senior leadership in a clear, structured, and compelling manner, Drive operational and revenue optimization initiatives, working with cross-functional teams to improve business models, processes, and service delivery, Enable alignment on strategic priorities across key business functions (e.
, vertical teams, marketing, product, engineering, finance, payment operations), Lead and support elements of the annual and quarterly planning processes, ensuring teams are aligned on goals, KPIs, and execution plans, Build financial impact assessments that capture expected benefits (e.
, revenue growth, margin expansion, cost efficiencies) and required investments, Maintain a understanding of industry trends, competitive dynamics, and emerging opportunities in the global payments and FinTech ecosystem, Partner cross-functionally to drive projects from analysis through execution, ensuring stakeholders are aligned and progress is tracked.
How You'll Work.
Team & Collaboration
cross-functional alignment; partner closely with leaders across the organization; Enable alignment on strategic priorities across key business functions (e. g. , vertical teams, marketing, product, engineering, finance, payment operations); Partner cross-functionally to drive projects from analysis through execution, ensuring stakeholders are aligned and progress is tracked; build trusted relationships across all levels and functions
Communication Scope
Excellent verbal and written communication skills; ability to present to senior stakeholders
Process & Methodology
project leadership, drive projects from analysis through execution, ensuring progress is tracked
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