SeniorBusinessDevelopmentDirector,Micronization

Evaluate and assess contract development and manufacturing opportunities with customers for micronization business, Identifying, negotiating, and securing new development, tech transfer, and commercial supply business for micronization of APIs with new customers, Managing business relationships and growing business with existing customers, Identify, qualify, and pursue micronization business opportunities within the assigned portfolio of accounts (current customers and prospects), Identify key account decision-makers and influencers, Prepare well for calls/visits, anticipating and addressing barriers, Document and validate customer needs before presenting solutions, Prepare and present quotations for project development work to customers, Cooperate with management, commercial operations, legal and finance teams in the preparation and negotiation of any development agreements and all commercial supply agreements, Manage the business relationships with assigned customers, Pricing, Contract extensions/amendments, Forecasting, Periodic business review meetings, Support of other customer service-related issues, Prioritize time on the right opportunities to maximize results, Understand the customer decision-making processes and identify each key decision maker’s issues and wins, Set account objectives and establish a plan for achieving objectives, Cross-sell other Catalent service offerings to the assigned portfolio of customers, Define alternative solutions of equal attractiveness to Catalent, Represent the business unit service offerings to select Catalent Global Account Teams, Participate in internal sales training efforts, internal process teams, trade show exhibits, and professional associations relevant to micronization services, as well as other Catalent service offerings, Research and maintain up-to-date information on the R&D programs of existing and potential customers, Prepare well for customer visits and calls, anticipating and addressing barriers, Present information about Catalent’s micronization service offerings with confidence and knowledge effectively reflecting the organization’s capability to support the development and commercialization of such programs, Communicate compellingly and provide proof of value to the customer, Conduct discussions (internally and with customers) and analyses to identify opportunities for innovation, Evaluate overall sales results and trends for assigned portfolio of accounts, Contribute to short- and long-term territory business plans through an in-depth understanding of revenue streams and potential, Maintain effective communication with Catalent’s scientists, operations staff, project managers, and senior management to ensure that all account management activities are conducted in a coordinated, team-based fashion, Use both structured (e.

, CRM, forms, reporting mechanisms) and unstructured communication (e.

, e-mail, phone calls) to assure that there is a detail-oriented approach to account management with rapid response and follow through to customer inquiries, opportunities, and issues, Other tasks as assigned.