SeniorBusiness&DataAnalyst

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people. About the Role We are looking for a Senior Business and Data Analyst who wants to help build something, not just run it. You will serve as a strategic analytics partner to business leaders across Flex Pay and the broader Upgrade commercial organization. That means owning executive-level deliverables, shaping how the team operates, and having a real say in where analytics goes next. You will transform complex data into clear, actionable insights, drive smarter decisions, improve operational performance, and shape business strategy through analytics. What You’ll Do: Analytics and Business Intelligence Conduct advanced data analysis, mining, and trend identification to surface meaningful business insights. Develop and maintain KPIs, performance management frameworks, and data quality standards. Perform root cause analysis, statistical hypothesis testing, and predictive and prescriptive analytics. Own data governance and quality assessment