Amazon.com Services LLC
Finance Accounting, Account Management, operations
SeniorBusinessCoach,DeliveryServicePartnerProgram
“Senior Business Coach, Delivery Service Partner Program at Amazon.com Services LLC. Skills: Business coaching, Operational excellence, Stakeholder management. Manage a portfolio of Delivery Service Partner owners. Provide strategic guidance to DSP owners”
What You'll Achieve.
Build healthy, sustainable businesses; Achieve business objectives; Develop sustainable long-term solutions; Enhance overall program effectiveness; Enhance DSP owner experience
Industry & Context.
Problem-solving; Analytical capabilities; Strategic problem-solving; Data-driven recommendations; Root cause analysis; Troubleshooting
Structured mix of office presence, field travel, and remote work days, One week per month in-office collaboration, Minimum 3 days per week of travel, 3 weeks monthly travel, Regular travel, Flexible schedule
What They're Looking For.
Must Have
6+ years digital advertising client facing roles, Experience with annual brand and media planning, Experience in digital advertising client facing roles
Nice to Have
Experience hiring and developing sales management teams, Experience in training, performance management and coaching/mentoring
What You'll Do.
Manage a portfolio of Delivery Service Partner owners
Provide strategic guidance to DSP owners
Facilitate solution-oriented approaches
Drive continuous improvement in financial performance
Drive continuous improvement in operational efficiency
Drive continuous improvement in safety standards
Lead DSP owners through critical business phases
Provide comprehensive consultation on financial management
Provide comprehensive consultation on operational optimization
Support development of scalable business processes
Navigate program evolution
Help owners implement and adapt to strategic changes
Conduct data-driven business reviews
Deliver performance insights
Deliver competitive benchmarking analysis
Evaluate and interview potential candidates for the DSP
Guide strategic planning and execution of network capacity
Foster DSP community engagement
Build and maintain productive relationships with regional stakeholders
Identify operational inefficiencies
Champion process improvements across the network
Design and implement solutions to enhance program effectiveness
Design and implement solutions to enhance DSP owner
Drive strategic initiatives
Drive tactical execution
Optimize account management strategies
Develop sustainable long-term solutions
Formulate clear strategic direction
Influence cross-functional priorities
Balance complexity with efficiency
Lead resolution of complex business challenges
Foster collaborative relationships across business units
Foster collaborative relationships across organizational levels
Develop and maintain partnerships with key stakeholders
Deliver compelling verbal communications
Deliver compelling written communications
Deliver executive-level presentations
Deliver strategic recommendations
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Cross-functional priorities; Multiple business units; Organizational levels
Communication Scope
Executive presentations; Strategic recommendations
Process & Methodology
Program management, Strategic planning, Execution
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