Amazon.com Services LLC
Finance Accounting, Account Management, Logistics
SeniorBusinessCoach,DeliveryServicePartnerProgram
“Senior Business Coach, Delivery Service Partner Program at Amazon.com Services LLC. Skills: Business coaching, Operational excellence, Stakeholder engagement. Manage portfolio of DSP owners. Provide strategic guidance to DSP owners”
What You'll Achieve.
Build successful delivery businesses; Improve network flexibility; Improve network quality; Achieve business objectives; Drive sustainable growth; Drive operational excellence
Industry & Context.
Analytical capabilities; Strategic problem-solving; Data-driven recommendations; Solution-oriented approaches; Root cause analysis; Troubleshooting
Minimum 3 days per week travel, 3 weeks monthly travel, Flexible schedule
What They're Looking For.
Must Have
5+ years account management, 5+ years relationship management, 5+ years small business logistics, 5+ years retail management, 5+ years vendor management, 5+ years supplier management, Bachelor's degree or equivalent work experience
Nice to Have
8+ years account management, 8+ years relationship management, 8+ years small business logistics, 8+ years retail management, 8+ years vendor management, 8+ years supplier management, MBA, ICF credentialed (ACC/PCC/MCC)
What You'll Do.
Manage portfolio of DSP owners
Provide strategic guidance to DSP owners
Facilitate solution-oriented approaches
Drive continuous improvement
Lead DSP owners through business phases
Provide consultation on financial management
Provide consultation on operational optimization
Support development of scalable business processes
Help owners implement strategic changes
Conduct data-driven business reviews
Deliver performance insights
Deliver competitive benchmarking analysis
Evaluate potential candidates for DSP program
Guide strategic planning
Guide execution of network capacity management
Foster DSP community engagement
Coordinate local events
Coordinate regional initiatives
Build productive relationships with stakeholders
Identify operational inefficiencies
Champion process improvements
Design solutions to enhance program effectiveness
Implement solutions to enhance program effectiveness
Design solutions to enhance DSP owner experience
Implement solutions to enhance DSP owner experience
Drive strategic initiatives
Drive tactical execution
Optimize account management strategies
Develop sustainable long-term solutions
Formulate clear strategic direction
Influence cross-functional priorities
Balance complexity with efficiency
Lead resolution of complex business challenges
Foster collaborative relationships
Develop partnerships with key stakeholders
Deliver compelling verbal communications
Deliver compelling written communications
Deliver executive-level presentations
Deliver strategic recommendations
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Cross-functional priorities; Multiple business units; Organizational levels
Communication Scope
Executive presentations; Strategic recommendations
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