Company
Utilities
SeniorBusinessAnalyst,UtilityProcessConsultant
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Business Analyst, Utility Process Consultant. Skills: Process mapping, Process analysis, Utility operations, Stakeholder management. Lead process mapping. Support process mapping”
What You'll Achieve.
Inspection adherence KPIs; Defect backlog KPIs; Compliance performance KPIs
Industry & Context.
Problem-solving abilities
What They're Looking For.
Must Have
7+ years business analysis, 7+ years process improvement, 7+ years operational consulting, Experience electric utility distribution, Experience patrol programs, Experience inspection programs, Experience asset condition assessment, Advanced BPMN 2.0 knowledge, Hands-on process mapping tools, Experience with SAP environments, Stakeholder management skills, Facilitation skills
Nice to Have
Experience in regulated utility environments, Experience with SAP S/4HANA, Experience with SAP EAM, Familiarity with utility asset management, Familiarity with GIS, Familiarity with mobile workforce systems, Familiarity with process mining tools, Lean certification, Six Sigma certification, Consulting experience
What You'll Do.
Support process mapping
Analyze electric distribution workflows
Develop As-Is process models
Develop To-Be process models
Collaborate with field operations
Collaborate with engineering
Collaborate with vegetation management
Collaborate with asset management
Collaborate with compliance teams
Identify process inefficiencies
Identify process risks
Identify process breakdowns
Support process integration
Define operational KPIs
Track operational KPIs
Contribute to process governance
Contribute to documentation standards
Contribute to continuous improvement
How You'll Work.
Team & Collaboration
Field operations; Engineering teams; Vegetation management; Asset management; Compliance teams; Technical teams; Operational teams; Leadership teams
Full Job Description
## Accountabilities Lead and support end-to-end process mapping and analysis for electric distribution patrol and inspection workflows, ensuring alignment with operational and regulatory requirements. Develop detailed As-Is and To-Be process models using BPMN 2.0 standards and tools such as SAP Signavio, ARIS, Blueworks, or Visio. Collaborate with field operations, engineering, vegetation management, asset management, and compliance teams to capture and validate workflows. Identify process inefficiencies, risks, and breakdowns in inspection execution, data quality, and cross-functional handoffs. Support integration of processes with SAP S/4HANA, SAP EAM, mobile workforce solutions, and related systems. Define and track operational KPIs such as inspection adherence, defect backlog, and compliance performance metrics. Contribute to process governance frameworks, documentation standards, and continuous improvement initiatives. Requirements: 7+ years of experience in business analysis, process improvement, or operational consulting, ideally within regulated utility environments. Strong experience in electric utility distribution, particularly patrol, inspection, or asset condition assessment programs. Advanced knowledge of BPMN 2.0 modeling standards and hands-on experience with process mapping tools such as SAP Signavio, ARIS, Blueworks, or Visio. Experience working with SAP environments, ideally SAP S/4HANA or SAP EAM. Strong stakeholder management and facilitation skills across technical, operational, and leadership teams. Familiarity with utility asset management, GIS, mobile workforce systems, or process mining tools is highly desirable. Lean or Six Sigma certification and consulting experience are strong advantages. Excellent analytical thinking, communication, and problem-solving abilities with the capacity to manage multiple complex initiatives. Benefits: Competitive compensation package aligned with experience and market benchmarks. Comprehensive health coverag
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