WPP
Marketing and Advertising
SeniorBusinessAnalyst–GlobalCRMTransformation
“Senior Business Analyst – Global CRM Transformation at WPP. Lead discovery across markets. Elicit business requirements”
What You'll Achieve.
Reduce complexity; Drive adoption; Deliver business value
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Proven experience as Senior Business Analyst, Experience on large scale global technology transformation, Experience on platform transformation programmes, Discovery capability in complex organisations, Analysis capability in complex organisations, Experience in multi business organisations, Experience working on CRM implementations, Experience working on ERP implementations, Experience working on enterprise SaaS implementations, Translate ambiguous business needs, Stakeholder engagement skills, Work effectively with senior business leaders, Work effectively with product owners, Work effectively with technical teams, Operate across strategic discovery, Operate across detailed delivery
Nice to Have
Microsoft Dynamics experience
What You'll Do.
Lead discovery across markets
Elicit business requirements
Analyse business requirements
Document business requirements
Support future-state design
Evaluate market needs
Collaborate with technology teams
Contribute to prioritisation
Contribute to release planning
Create user-friendly documentation
Identify dependencies
Support definition of CRM data structures
Support definition of CRM standards
Support definition of CRM governance
Ensure alignment between process design
Ensure alignment between data models
Ensure alignment between reporting requirements
Drive improvements in data quality
Drive improvements in data consistency
Drive improvements in data usage
How You'll Work.
Team & Collaboration
Functional teams; Change teams; Delivery teams; Technology teams; System integrators
Communication Scope
User documentation
Process & Methodology
Release planning
Applying for this Senior Business Analyst – Global CRM Transformation role?
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