State Street
Capital Markets
SeniorBusinessAnalyst-ClaimsProcessing-Manager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Business Analyst- Claims Processing - Manager at State Street. Skills: Capital Markets domain expertise, Claims domain expertise, Trade Lifecycle Processing, SQL, Agile / Scrum delivery. Act as a domain-focused Business Analyst supporting Capital Markets and Claims initiatives. Provide deep functional support for Trade Lifecycle Processing, including trade validation, confirmation, settlement, reconciliation, and exception handling”
Industry & Context.
identify system and process gaps; investigation and root-cause analysis; assess system impact and data consistency; resolve requirement ambiguities, dependency risks, and delivery misalignments
What They're Looking For.
Must Have
domain experience in Claims, including Trade Lifecycle Processing, Market and Non-Market Claims, Experience analyzing trade date–driven post-trade and settlement workflows, Proven experience in business and functional requirement analysis, Hands-on experience preparing BSDs, functional specifications, and flow diagrams, SQL skills for data analysis, validation, and reconciliation, Experience working in Agile / Scrum delivery environments, Excellent verbal and written communication skills, interpersonal, facilitation, and stakeholder management capabilities, Bachelor’s degree in Business, Technology, Finance, or equivalent practical experience, 6–10+ years of experience as a Business Analyst in enterprise-scale systems, background in Claims platforms, post-trade processing, or Capital Markets, Experience working with cross-functional and globally distributed teams
Nice to Have
Exposure to User Acceptance Testing (UAT) coordination and defect triage, Experience in regulated, high-volume capital markets or financial services environments, Working knowledge of JIRA and Confluence for requirements, documentation, and delivery tracking
What You'll Do.
Act as a domain-focused Business Analyst supporting Capital Markets and Claims initiatives
Provide deep functional support for Trade Lifecycle Processing
including trade validation
and exception handling
Support Market and Non-Market Claims processing across post-trade and operational workflows
Analyze trade date–driven processing and its impact on downstream settlement
and reconciliation systems
Work closely with Operations teams to understand current-state processes
Analyze end-to-end functional flows across multiple upstream and downstream systems
and analyze system and process gaps for new business
or operational requirements
Perform detailed impact analysis and gap analysis between systems for new or enhanced functionality
Prepare high-quality Business Specification Documents (BSD)
functional specifications
and requirement artefacts
Create clear process flow diagrams
and data flow diagrams
Document business rules
and processing timelines
Support Agile delivery through backlog grooming
requirement clarifications
Hands-on SQL usage to validate business scenarios and trade lifecycle events
Analyze and reconcile data across trade capture
and downstream reporting systems
Support Operations and QA teams with investigation and root-cause analysis
Understand data models
and dependencies to assess system impact and data consistency
practical exposure to Agile / Scrum delivery models
Work closely with Product Owners to refine
and clarify requirements
Support backlog grooming
and sprint review activities
Break down business requirements into user stories with clear and testable acceptance criteria
Act as a bridge between business stakeholders and scrum delivery teams
Engage effectively with Operations teams
and senior business stakeholders
Collaborate closely with IT Developers
and Engineering Leads
and timely communication across business and technology teams
Proactively resolve requirement ambiguities
and delivery misalignments
Support UAT coordination
production readiness activities
and post-release clarifications
How You'll Work.
Team & Collaboration
Work closely with Operations, Product Owners, IT development teams, QA Automation, and Delivery leadership; Collaborate closely with Product Owners, IT Developers, QA Automation teams, Delivery Managers, and Technical Leads; Collaborate closely with IT Developers, Automation Testers, Delivery Managers, and Engineering Leads; Ensure consistent, clear, and timely communication across business and technology teams; Experience working with cross-functional and globally distributed teams
Communication Scope
Excellent verbal and written communication skills; interpersonal, facilitation, and stakeholder management capabilities; Ensure consistent, clear, and timely communication across business and technology teams
Process & Methodology
Scrum delivery exposure, Agile delivery, backlog grooming, sprint planning, sprint reviews
Full Job Description
### **Job Summary** We are seeking a Senior Business Analyst with strong domain expertise across Capital Markets and Claims, with deep involvement in Trade Lifecycle Processing and trade date–driven post-trade workflows. The role requires hands-on experience in business and systems analysis, Scrum delivery exposure, and strong SQL skills. The candidate will work closely with Operations, Product Owners, IT development teams, QA Automation, and Delivery leadership to drive clear requirements, identify system and process gaps, and enable effective execution of business change initiatives. Very strong communication and interpersonal skills are critical for success in this role. **Key Responsibilities** Act as a domain-focused Business Analyst supporting Capital Markets and Claims initiatives * Provide deep functional support for Trade Lifecycle Processing, including trade validation, confirmation, settlement, reconciliation, and exception handling * Support Market and Non-Market Claims processing across post-trade and operational workflows * Analyze trade date–driven processing and its impact on downstream settlement, claims, and reconciliation systems * Work closely with Operations teams to understand current-state processes, pain points, and control gaps * Analyze end-to-end functional flows across multiple upstream and downstream systems * Identify, document, and analyze system and process gaps for new business, regulatory, or operational requirements * Perform detailed impact analysis and gap analysis between systems for new or enhanced functionality * Prepare high-quality Business Specification Documents (BSD), functional specifications, and requirement artefacts * Create clear process flow diagrams, system flow diagrams, and data flow diagrams * Document business rules, validations, exception handling, data dependencies, and processing timelines * Collaborate closely with Product Owners, IT Developers, QA Automation teams, Delivery Managers, and Technical Leads *
Applying for this Senior Business Analyst- Claims Processing - Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about State Street?
Real rants from real employees. Read before you apply.