Episode Six
Fintech
SeniorBusinessAnalyst
“Senior Business Analyst at Episode Six. Skills: Business Analysis, Payments Industry, Customer Requirements, Solution Design, API Integration. Liaising between the customers and the internal tech team. Understanding and analyzing customer's business needs”
Industry & Context.
Excellent problem-solving skills; issue capturing; preliminary analysis; reporting; cause analysis; root cause analysis
Limited traveling as required
What They're Looking For.
Must Have
15+ years of experience in Financial services with a focus on payments and card issuing, 10+ years of experience in Requirement Definition, Experience in customer-facing roles, Experience working with APIs, technical understanding, capability and willingness to learn and develop skills on a daily basis, Very driven and self-motivated, able to work autonomously, A team player with a ‘can-do’, entrepreneurial attitude that thrives in an agile, ever-changing world, Experience or knowledge in the payments industry, especially card processing and issuing, Knowledge of ISO8583/Credit Card/Prepaid and Debit cards/Digital Wallets (Tokenization)/domestic payment networks/PCI DSS
Nice to Have
Knowledge of AWS, Knowledge of data encryption and decryption, Experience or knowledge of cloud-based distributed processing system
What You'll Do.
Liaising between the customers and the internal tech team
Understanding and analyzing customer's business needs
Gathering business requirements from customers
Providing business analysis based on the requirements for solution design
Assisting Client PM in providing business impact analysis and milestone definition for projects
Preparing documents for internal tech teams for interpreting business requirements
Assisting internal tech teams for requirements details explanation during development and testing
Supporting customer implementations
Coordination with different teams for trouble shooting
Organizing and summarizing issue report analysis for internal team reference
Facilitating root cause analysis and assisting the internal team for permanent enhancement
Assisting support team for operational issues
Contributing to internal product enhancement
Providing subject matter expertise to our clients and colleagues
Support our Business Development team in technical pre-sales exercises with potential customers
Support our Business Development team in answering RFI/RFP/RFQ (technical focus) and other customer proposals
How You'll Work.
Team & Collaboration
Liaising between the customers and the internal tech team; Acting as an information source and communicator between multiple parties/teams; Assisting internal tech teams for requirements details explanation during development and testing; Coordination with different teams for trouble shooting; A team player
Communication Scope
Excellent communication skills; Ability to articulate ideas clearly, visually and written
Process & Methodology
Assisting Client PM in providing business impact analysis and milestone definition for projects
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