AtkinsRéalis
SeniorBusOperationsManager
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optimal for Senior candidates.
“Senior Bus Operations Manager at AtkinsRéalis. Skills: Bus operations management, Contract management, Performance monitoring. Oversee all Bus operation services and activities. Manage the contract of the Bus Operator”
What You'll Achieve.
Verify that all contractual requirements are fully met; Ensure delivery in accordance with the KPI Regime and best market practices; Ensure contractual and performance KPIs are met; Ensure optimization of the bus network service; Ensure SOP compliance; Ensure maintenance regime is followed; Ensure activity schedules are consistent; Ensure handover procedures are respected; Ensure technical information are shared; Ensure training on systems and access is normally supplied; Ensure testing and commissioning activities are performed transparently
Industry & Context.
analytical and problem-solving skills
Available on a 24-7-365 basis to attend major incidents, accidents and crises
What They're Looking For.
Must Have
Minimum of 15 years’ experience in bus operations, University Degree, Demonstrated track record of delivering large and complex operational and service led transport projects, Must be of Western nationality such as north American or European
Nice to Have
Proven organizational skills, including time management, Project management experience, analytical and problem-solving skills, Self-sufficiency and an ability to work with minimal supervision, verbal and written communication skills, Attention to detail
What You'll Do.
Oversee all Bus operation services and activities
Manage the contract of the Bus Operator
report and manage Bus Operator delivery
Optimize the bus network service
Ensure efficient interfaces between ITS
Oversee operations through all phases of Bus and ITS Contractors’ activities
Responsible for day to day delivery of passenger services
Champion a customer focused approach
Lead studies for network expansion
Supervises the Operations Control Centre
Produce reports for the PMS team
Compare operational data from ITS systems
Develops Crisis management procedures
Attend major incidents
Develop and track mitigations on incidents
How You'll Work.
Team & Collaboration
Ensure the interfaces between the ITS, Bus, Infrastructure, Metro O&M and other Public Transport Contractors are efficient; Coordinate special situations like crisis coordination, disaster recovery; Develop and track mitigations on incidents will be coordinated with specialists and third parties
Communication Scope
verbal and written communication skills
Process & Methodology
Project management experience
Full Job Description
### **Job Description** # Overview The Sr. Bus Operations Manager will have a minimum of 15 years’ managerial experience shall oversee all Bus operation services and activities performed by the Bus Operator and verify that they are carried out safely and in accordance with the Contract and to the Employer’s satisfaction. His main responsibility is to manage the contract of the Bus Operator, which is a multi-billion contract. He will be leading a team of experts that shall monitor, report and manage the Bus Operator delivery in terms of deployment of the network, timetables and related planning activities, contractual and performance KPIs, optimization of the bus network service, incident response, SOP compliance, maintenance regime, etc… The Sr. Bus Operations Manager will also ensure that the interfaces between the ITS, Bus, Infrastructure, Metro O&M and other Public Transport Contractors are efficient: activity schedules are consistent, handover procedures are respected, technical information are shared, training on systems and access is normally supplied, testing and commissioning activities are performed transparently, etc **Role and Responsibilities** * Oversee operations through all the phases of the Bus and ITS Contractors’ activities to verify that all the contractual requirements are fully met. * Be responsible for the ongoing day to day delivery of passenger services in accordance with the KPI Regime and best market practices. Safety and excellence will be at the heart of all these services. * Champion a customer focused approach to adjust delivery quality to the population of Riyadh city. * Lead studies performed by the team for network expansion and other strategic objectives of RCRC. Moreover, this role needs to ensure his team: * Supervises the Operations Control Centre (bus operations) and coordinate special situations like crisis coordination, disaster recovery, etc. * Produce reports for the PMS team to be presented to the client on punctuality, kil
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