Amazon.com Services LLC

Technology

SeniorBuilder-TechnicalProgramManager,RingAgentPlatformOrg

$149–201k Hawthorne, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Builder - Technical Program Manager, Ring Agent Platform Org at Amazon.com Services LLC. Skills: Technical program management, AWS, Agile. Define and drive program strategy. Manage program execution”

What You'll Achieve.

Deliver platform improvements; Enhance customer experience; Meet program milestones

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting; Analytical thinking

Eligibility Requirements

Occasional travel

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience, 5+ years of experience in program management, Experience managing technical programs, Experience with AWS

Nice to Have

Master's degree, Experience with Amazon's internal systems, Experience with Ring products

What You'll Do.

Define and drive program strategy

Manage program execution

Identify and mitigate risks

Communicate program status

Collaborate with engineering teams

Drive process improvements

Deliver technical programs

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering teams; Product teams; Partner teams

Communication Scope

Executive communication; Technical documentation; Status reporting

Process & Methodology

Agile, Scrum, Kanban, Roadmap planning, Risk management

Full Job Description

Ring, Blink, Key & Sidewalk (RBKS) is reinventing how we build. We are unifying all individual contributor roles under a single title — Builder — because the best products come from people who think like founders, own problems end-to-end, and use AI as a first principle, not an afterthought. We are seeking a Senior Builder - Technical Program Manager to join the Agent Platform Org within RBKS. This team is building the future of data and AI agent platforms that power product development for millions of smart home devices and services worldwide. In this role, you will combine deep technical program management expertise with an AI-native mindset to drive the architecture, delivery, and adoption of agent-based platforms across the RBKS portfolio. The right candidate has a strong technical background, demonstrated experience leading complex cross-functional programs, and genuine passion for AI/ML technologies. You don't just manage programs — you define the problem space, shape the technical direction, build with AI, and hold yourself and the org to the highest delivery bar. You operate across what were previously separate functional boundaries: driving architecture, writing specs, prototyping with AI agents, coordinating engineering execution, and shipping products that delight customers. Key job responsibilities * Own complex, cross-team workstreams spanning data infrastructure, business analytics, software development, and agent orchestration — defining how work gets done, not just what gets done * Drive architectural decisions and technical planning for large-scale AI agent platforms across the Ring, Blink, Key, and Sidewalk ecosystems * Define and drive multi-quarter technical roadmaps, breaking ambiguous problems into actionable plans with clear milestones and KPIs * Anticipate bottlenecks, surface cross-team dependencies, provide escalation management, and make tradeoffs balancing customer needs, business requirements, and technical constraints * Embed AI-native

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