Ferguson
Plumbing/HVAC
SeniorBranchManager
“Senior Branch Manager at Ferguson. Skills: Sales, Management, Leadership, Customer experience, Relationship building. Leading a team to become the "Best Local Supply House". Aligning sales strategy with customer experience”
What You'll Achieve.
Ensure sales goals are met; Drive customer satisfaction; Develop associates; Maintain a safe, efficient work environment; Cultivate a positive culture; Steer the branch toward growth and market leadership; Achieve designated targets
Industry & Context.
Ability to analyze data
Occasional overnights
What They're Looking For.
Must Have
3+ years of sales experience, 1 year of management experience, Prior knowledge of MRO business products and/or programs, Ability to analyze data, Ability to develop budgets, Ability to implement plans, Ability to deliver effective presentations, Experience defining customer needs and providing solutions, Proficient Excel and PDF skills
Nice to Have
Familiarity with markets and business units within assigned geography
What You'll Do.
Leading a team to become the "Best Local Supply House"
Aligning sales strategy with customer experience
Fostering local relationships
Ensuring sales goals are met
Driving customer satisfaction
Developing associates
efficient work environment
Cultivating a positive culture
Steering the branch toward growth and market leadership
Managing relationships and partnerships with key vendors and suppliers
and setting objectives for key accounts and sales representatives
Accompanying sales representatives on existing accounts and potential customer calls
Providing leadership and input for pricing proposals and strategic plans for large customer accounts
Supervising sales trends
product performance results
and customer preferences
Collaborating with sales teams to understand customer requirements
to promote the sale of company products and services
and to provide sales support
Reviewing operational records and reports to project sales and profitability
Submitting short and long-term sales plans
Preparing sales strategies using available marketing programs to reach designated targets
Participating in leadership meetings
Representing associate concerns
and guidelines to the management team
How You'll Work.
Team & Collaboration
Collaborate with sales teams to understand customer requirements, to promote the sale of company products and services, and to provide sales support; Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team
Communication Scope
Constructive and empathetic communication skills, both verbal and written
Process & Methodology
Implement plans
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