SeniorBillingSpecialist

## Description Who we are: Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.   Why is this role important to Field Nation? Field Nation’s Accounts Receivable team is growing to continue offering the most efficient and streamlined support to both internal and external stakeholders. As a Senior Billing Specialist, you will play a critical role in ensuring accurate and timely billing processes for an important selection of customers, supporting positive relationships, and contributing to the organization’s overall financial health and operational efficiency. ## What you'll get to do What You'll Do Review and process invoices for a select portfolio of customer accounts, ensuring timely and accurate billing Serve as primary point of contact and subject matter expert for billing-related inquiries, providing exceptional support and timely resolution to internal and external customers Research and resolve billing discrepancies, collaborating and coordinating with internal departments and stakeholders Monitor accounts receivable aging, following up on outstanding balances and escalating as needed Reconcile billing data between the Field Nation platform and accounting ERP Netsuite Analyze and provide weekly and monthly reporting on assigned customer accounts, including status updates, trends, and key issues to Accounts Receivable Manager, Controller, and internal stakeholders Proactively identify and recommend process improvements to billing with a goal to improve overall billing efficiency, accuracy, and customer experience ## You might be a good fit if you have Exceptional proficiency in oral and written