SeniorBenefitsCoordinator

Support the day-to-day administration and continuous improvement of the Firm’s health and retirement programs, Manage plan operations (enrollment, eligibility, life events, and vendor file processes), Support compliance and governance activities, Contribute to benefit communications and process documentation, Support eligibility, enrollments, qualifying life events, and dependent verification, Troubleshoot participant issues and coordinate resolutions with carriers and third-party administrators, Support 401(k)/defined contribution and other retirement program processes (e.

, enrollments/deferrals, eligibility, payroll interfaces, and vendor coordination), Assist with annual plan cycle activities, Maintain and validate benefits data in Workday (or other HRIS), Coordinate vendor files and operational touchpoints (enrollment feeds, payroll deduction changes, reconciliation items), Track issues through to closure and document outcomes, Assist with benefits compliance activities (e.

, required notices, documentation, nondiscrimination testing support, and audit requests), Help maintain defensible process controls and records, Partner with Payroll on deductions, limits, and retroactive adjustments, Assist with monthly/quarterly reconciliations and issue research, Draft and maintain benefits communications (guides, FAQs, intranet content), Respond to escalated inquiries, Deliver clear, consistent guidance with discretion, Support planning, testing, employee communications, and execution for open enrollment and year-end activities, Maintain process documentation, SOPs, and job aids, Identify opportunities to streamline workflows and enhance employee experience while maintaining controls.