Mercury
Finance / FinServ
SeniorBenefitsConsultant
“Senior Benefits Consultant at Mercury. Skills: Benefits Brokerage, Customer Guidance, Enrollment Management, Process Improvement, Problem Solving. Guide customers through designing their benefits packages. Own the end-to-end enrollment process”
Industry & Context.
Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations
What They're Looking For.
Must Have
An active Life & Health broker license., Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups, Exceptional detail orientation to help you build resilient systems and processes, Deep customer empathy to default to what's actually best for the customer, not what's easiest for you, Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English, Be in the top 5% of your peers, and the people who've worked with you would agree
What You'll Do.
Guide customers through designing their benefits packages
Own the end-to-end enrollment process
Keep our systems current with the right health insurance information
Communicate proactively with customers to resolve issues before they become problems
Build and refine the internal processes that ensure no enrollment ever gets missed
ambiguous benefits problems
Manage the client lifecycle at renewal
How You'll Work.
Communication Scope
Clear, direct communication; Explain a complex benefits decision to a first-time founder in plain English
Applying for this Senior Benefits Consultant role?
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