Mercury

Finance / FinServ

SeniorBenefitsConsultant

$110–152k New York, New York, United States; los angeles, california, united states; seattle, washington, united states; san francisco, california, united states; United States Remote Friendly
The Brief

“Senior Benefits Consultant at Mercury. Skills: Benefits Brokerage, Customer Guidance, Enrollment Management, Process Improvement, Problem Solving. Guide customers through designing their benefits packages. Own the end-to-end enrollment process”

Industry & Context.

Finance / FinServ
Problems you'll solve

Solve hard, ambiguous benefits problems — the ones that fall between carriers, platforms, and regulations

What They're Looking For.

Must Have

An active Life & Health broker license., Experience selling or administering small group benefits across multiple states, with a focus on SMBs and startups, Exceptional detail orientation to help you build resilient systems and processes, Deep customer empathy to default to what's actually best for the customer, not what's easiest for you, Clear, direct communication and explain a complex benefits decision to a first-time founder in plain English, Be in the top 5% of your peers, and the people who've worked with you would agree

What You'll Do.

Guide customers through designing their benefits packages

Own the end-to-end enrollment process

Keep our systems current with the right health insurance information

Communicate proactively with customers to resolve issues before they become problems

Build and refine the internal processes that ensure no enrollment ever gets missed

ambiguous benefits problems

Manage the client lifecycle at renewal

How You'll Work.

Communication Scope

Clear, direct communication; Explain a complex benefits decision to a first-time founder in plain English

Free ATS check

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