FAST Bank Operations
SeniorAssociate,VendorManagerFASTBankOperations(Hybrid)
“Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid) at FAST Bank Operations. Skills: Vendor management, Process optimization, Project management. Manage external vendor relationships. Escalate urgent issues”
What You'll Achieve.
Mitigate risk; Reduce costs; Enhance well managed processes; Ensure excellent customer experiences; Ensure excellent associate experiences; Ensure efficient onsite services; Ensure frontline device efficiency; Meet internal needs; Meet external needs
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
High School Diploma or GED, 3+ years Process Improvement or Project Management experience, 1+ years Google Suite or Microsoft Office experience
Nice to Have
Bachelor's Degree or military experience, 4+ years Process Improvement or Project Management Experience, 2+ years Jira, Confluence, Google Suite, or Google Data Studio experience, PMP, BPM, Lean, Agile or Six Sigma certification
What You'll Do.
Manage external vendor relationships
Escalate urgent issues
Handle ServiceNow tickets
Ensure compliance with corporate policies
Develop documented procedures
Maintain documented procedures
Review vendor invoices for accuracy
Optimize vendor resources
Optimize vendor operations
Enhance well managed processes
Provide exceptional customer experiences
Provide exceptional associate experiences
Serve as primary contact for frontline equipment
Guide business divisions
Manage vendor relationships at branch/café locations
Ensure efficient onsite services
Coordinate equipment logistics
Optimize vendor spend
Oversee equipment inventory
Drive simplification in supply ordering
Drive simplification in vendor performance
Drive simplification in vendor capabilities
Provide branch support
Escalate vendor issues
Support supply ordering
Support branch consolidation
Identify process improvements
Implement process improvements
Ensure frontline device efficiency
Support frontline operations
Create yearly vendor budget
Obtain approval for yearly vendor budget
Lead moderate projects
Secure project approvals
Provide strategic project direction
Ensure timely project delivery
Ensure on-budget project delivery
Oversee project documentation
Oversee project risk mitigation
Collaborate with stakeholders
Align project delivery with business objectives
Create process communications
Manage process communications
Provide executive updates
Maintain formal process oversight documents
Maintain formal project oversight documents
How You'll Work.
Team & Collaboration
Cross-team collaboration; Collaborate with stakeholders
Communication Scope
Executive updates
Process & Methodology
Process Improvement, Project Management, PMP, BPM, Lean, Agile, Six Sigma
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