Capital One
Finance
SeniorAssociate,Strategy
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Associate, Strategy at Capital One. Skills: Consumer Intelligence, Strategy, Data Analysis. Shape strategic direction. Identify consumer needs”
Industry & Context.
Analytical thinking; Problem-solving; Hypothesis-driven approach
What They're Looking For.
Must Have
Bachelor's degree, 1 year experience Strategy Consulting or Business Analysis
Nice to Have
Analyze and solve problems independently, Proficiency in data analysis, Work with large data sets, Database queries, Data visualization tools, Cloud-based environments, Hypothesis-driven approach, Workstream management skills, Attention to detail, Balancing multiple priorities, Interpersonal skills, Influencing decision-making, Written communication skills, Verbal communication skills, Survey design experience, Customer survey data analysis, Panel-based research experience, Vendor management experience
What You'll Do.
Shape strategic direction
Identify consumer needs
Design rigorous analyses
Execute rigorous analyses
Leverage quantitative research
Leverage design thinking
Contribute to consumer surveys
Evolve consumer surveys
Contribute to group problem-solving
Assess progress toward customer goals
Serve as ambassador for customer experience data
Consult on customer experience data applications
Infuse customer analytics into decision-making
How You'll Work.
Team & Collaboration
Team environment; Group problem-solving
Communication Scope
Written communication; Verbal communication; Presentations; Summaries
Process & Methodology
Workstream management
Full Job Description
Senior Associate, Strategy - Consumer Intelligence Founded by former strategy consultants, Capital One is a strategy driven company. The Corporate Strategy group engages with ultra-high impact issues that drive the direction and performance of the company. Projects focus primarily on formulating enduring and profitable growth and value enhancement strategies, while working within the business to influence results and ensure follow through. We seek an exceptional and innovative individual to join Corporate Strategy’s Consumer Intelligence team. Consumer Intelligence was formed at the request of the CEO to increase the business’s focus on our customers. Team members function as strategy analysts and work at the intersection of strategy consulting and market research to help identify, structure, and research open-ended problems, communicate results, and influence senior leadership. Recent examples of work include conducting deep competitive benchmarking on core credit card experiences, working with the Premium Products team to hone our understanding of premium consumers’ needs and wants, and diagnosing impacts of changing student loan forbearance programs on overall consumer financial health. As a Senior Associate on the Consumer Intelligence team in Corporate Strategy, you will bring consumer insights to life and influence highly strategic decisions. You will work on a variety of different initiatives in a team environment. Many of the day-to-day projects emphasize a need for strong analytical thinking and problem-solving skills. Key to success in the role will be synthesizing information from various sources, designing research and performing analysis, and integrating findings into cohesive and insightful presentations and summaries. ****Responsibilities:**** * Help shape the strategic direction of one of the largest companies in the US, with a strong focus on identifying and solving consumer needs * Design and execute rigorous analyses for senior executives related
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