SeniorAssociate,RegulatoryComplaints

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit [CIBC.com](https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** As a Senior Associate, Regulatory Complaints, in CIBC’s Regulatory Complaints Team, you will be responsible for working to effectively to investigate and respond to client complaints of a regulatory nature. You will recommend corrective action across multi-segment lines as it pertains to regulatory requirements. In this role, you will apply advanced understanding of inherently high-risk processes and regulatory requirements for licensed Registrants; utilize strong problem-solving skills to investigate, analyze, and provide informed recommendations on compliance issues; quality operational controls, risk assessment, and control activities. You will use independent judgement to determine methods and approaches to work, liaising with internal and external sources to obtain, provide, verify, and discuss information and best practices. Acting as a resource integrator for your area, you will independently document findings of research, analysis, and calculations, developing models, detailed plans, reports, findings and conclusions for use in the decision making process. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ The expected annualized base salary range for this role is $76,000 to $88,000. The base salary is determined by a variety of factors, including the candidate’s skills