PwC
Business Services
SeniorAssociate-QualityISMS
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optimal for Senior Associate candidates.
“Senior Associate - Quality ISMS at PwC. Skills: Quality assurance, Risk management, Process improvement. Support delivery teams in strengthening delivery quality.. Ensure proactive risk management through quality controls.”
Industry & Context.
Root cause analysis; Analytical techniques
What They're Looking For.
Must Have
Experience in quality, delivery governance, or process assurance roles within consulting, technology, or managed services., Understanding SDLC, Agile, hybrid delivery models, and quality frameworks., Hands-on experience with metrics reporting, RCA, process reviews, and quality reviews., analytical, communication, and stakeholder management skills., Ability to partner with delivery teams and influence without authority., Understand the importance of have a correct information management, Knowledge of Information Security and Data Protection, Correct Information Security Management
Nice to Have
Apply understanding of CMMI Level 3 practices as needed for specific engagements or clients following structured models., Support basic gap identification, process tailoring, or metrics alignment where CMMI-aligned practices may add value., Help teams understand how structured process maturity supports quality outcomes.
What You'll Do.
Support delivery teams in strengthening delivery quality.
Ensure proactive risk management through quality controls.
Enable continuous improvement.
Ensure adherence to industry best practices.
Provide quality guidance to engagement teams.
Support teams with process adoption and documentation.
Implement quality controls across delivery milestones.
Partner with Project Managers to identify execution gaps.
Identify delivery risks early and drive mitigation plans.
Facilitate root cause analysis for recurring issues.
Conduct health evaluation and project reviews.
Track non-conformities until closure.
Identify opportunities to simplify processes.
Contribute to quality maturity initiatives.
Support teams in defining and tracking delivery metrics.
Analyze trends around defects and risks.
Generate insights to improve delivery performance.
How You'll Work.
Team & Collaboration
Collaboration with delivery teams.; Partner with Project Managers and other quality team members.; Work with teams to drive mitigation plans.; Facilitate mitigation in collaboration with relevant stakeholders.; Enable engagement teams in preparing quality reviews.
Communication Scope
Communication skills
Process & Methodology
Process management, Risk management, Governance practices
Full Job Description
**Industry/Sector** Business Services **Specialism** Advisory - Other **Management Level** Senior Associate **Job Description & Summary** ### Senior Associate – Advisory Quality ### ### The Advisory Quality Consultant (Senior Associate) supports delivery teams in strengthening delivery quality, process adherence, and risk/metric discipline across PwC Advisory projects. This role requires strong collaboration with delivery teams to ensure proactive risk management through consistent implementation of quality controls, review mechanisms, and governance practices, while enabling continuous improvement. Also, responsible for ensuring adherence to industry best practices like CMMI Level 3 and ISO, executing relevant processes in enabling execution excellence. **_Key Responsibilities_** **Quality Consulting and Advisory Delivery support** * Provide hands-on quality guidance to engagement teams on PwC’s Advisory Quality Framework, delivery expectations, and review checkpoints. * Support teams with process adoption, documentation discipline, risk management practices, and process review readiness. * Implement quality controls across key delivery milestones to ensure adherence to defined methods, standards, and client commitments. * Partner with Project Managers and other quality team members to identify execution gaps and enable corrective/preventive actions. ### **Risk & Issue Management** * Identify delivery risks early and work with teams to drive mitigation plans. * Facilitate root cause analysis (RCA) for recurring issues and help define CAPA. * Support risk reporting to Advisory Quality Leadership and governance forums. ### **Project reviews & Compliance Checks** * Conduct health evaluation and project reviews and unearth risks consistently throughout the project life cycle. Facilitate the mitigation in collaboration with relevant stakeholders. * Track non-conformities and follow up with teams until closure. * Enable engagement teams in preparing firmwide/client quali
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