Capital One

Financial Services

SeniorAssociate,ProductManagerGlobalPaymentNetworkDisputesPlatform

$111–127k Riverwoods, Illinois, United States FULL TIME
The Brief

“Senior Associate, Product Manager- Global Payment Network Disputes Platform at Capital One. Skills: Product management, Platform development, Disputes resolution. Improve consistency of disputes processes. Improve scalability of disputes processes”

What You'll Achieve.

Deliver game-changing outcomes

Industry & Context.

Financial Services
Problems you'll solve

Integrated Problem Solving; Identifies and resolves complex problems

What They're Looking For.

Must Have

Bachelor's degree or military experience, 1 year product management experience, 1 year experience in product design, 1 year experience in agile delivery, 1 year experience in business analysis, 1 year experience in data science, 1 year experience in software engineering

Nice to Have

Bachelor's degree in computer science, Bachelor's degree in engineering, 1+ years translating business strategy, 1+ years translating analysis, 1+ years consumer facing digital products, 1+ years core product platforms, 1+ years powering digital experiences, 1+ years working with cross functional teams, 1+ years product owner in agile development

What You'll Do.

Improve consistency of disputes processes

Improve scalability of disputes processes

Improve adoption of disputes processes

Evaluate current processes

Identify areas for improvement

Deliver reliable disputes capabilities

Deliver efficient disputes capabilities

Deliver user-friendly disputes capabilities

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal and external customers; Cross functional teams

Process & Methodology

Agile delivery

Free ATS check

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