Amgen
SeniorAssociateProcessIntelligence-ResultsDeliveryOffice
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“Senior Associate Process Intelligence - Results Delivery Office at Amgen. Skills: Process Intelligence, data analysis, reporting, process mining, Power BI, Tableau, SQL, Python. Support data extraction, preparation, and validation from multiple enterprise systems. Assist in building process models and analyzing process flows using process mining tools”
What You'll Achieve.
enable data-driven transparency into business processes; supporting enterprise transformation through analytics, process mining, and performance insights; generate insights and enable value delivery across transformation programs
Industry & Context.
Analytical thinking and structured problem-solving approach
What They're Looking For.
Must Have
Bachelor’s OR Master’s degree with 4 to 7 years of experience in data science, business analytics, engineering, computer science, or related field, Foundational understanding of data analysis and reporting concepts, Basic proficiency in data tools (e.g., Excel, SQL, Power BI, or Tableau), Exposure to process mapping or business process concepts, Ability to work with structured datasets and perform data validation, attention to detail and data accuracy, Analytical thinking and structured problem-solving approach, Effective communication skills with ability to present simple insights clearly, Ability to work collaboratively in a team environment
Nice to Have
Exposure to process mining tools (e.g., Celonis, Signavio), Basic programming knowledge (e.g., SQL, Python), Awareness of ERP systems (e.g., SAP) and enterprise data structures, Familiarity with continuous improvement concepts (Lean, Six Sigma), Eagerness to learn and develop new technical and business skills, Adaptability in a fast-paced, evolving environment, Continuous improvement mindset
What You'll Do.
Support data extraction
and validation from multiple enterprise systems
Assist in building process models and analyzing process flows using process mining tools
Identify basic process inefficiencies
and data inconsistencies under guidance
Develop and maintain dashboards and reports to track process performance metrics
Support creation of standardized reporting outputs for ongoing initiatives
Ensure data accuracy and consistency in reporting artifacts
Assist in documenting end-to-end processes
and analytical outputs
Contribute to maintaining repositories of process insights
Follow established standards for process documentation and governance
Work closely with senior analysts and project teams to support ongoing initiatives
Coordinate with cross-functional stakeholders for data gathering and validation activities
Participate in project meetings and provide analytical support as required
How You'll Work.
Team & Collaboration
Work closely with senior analysts and project teams to support ongoing initiatives; Coordinate with cross-functional stakeholders for data gathering and validation activities; Participate in project meetings and provide analytical support as required; Ability to work collaboratively in a team environment
Communication Scope
Effective communication skills with ability to present simple insights clearly
Full Job Description
## **Career Category** Information Systems ## ## **Job Description** At Amgen, our shared mission—to serve patients—drives everything we do. As part of the Results Delivery Office (RDO), the Process Intelligence team enables data-driven transparency into business processes, supporting enterprise transformation through analytics, process mining, and performance insights. ## **Live – What you will do** Process Intelligence leverages data and advanced analytics to understand how processes actually operate, identify inefficiencies, and support continuous improvement. In this role, you will **support the execution of Process Intelligence initiatives** by working with data, tools, and senior analysts to generate insights and enable value delivery across transformation programs. ### **Key Responsibilities** **Execution Support & Analysis** * Support data extraction, preparation, and validation from multiple enterprise systems * Assist in building process models and analyzing process flows using process mining tools (e.g., Celonis, Signavio) * Identify basic process inefficiencies, bottlenecks, and data inconsistencies under guidance **Reporting & Visualization** * Develop and maintain dashboards and reports (e.g., Power BI, Tableau) to track process performance metrics * Support creation of standardized reporting outputs for ongoing initiatives * Ensure data accuracy and consistency in reporting artifacts **Process Documentation & Knowledge Management** * Assist in documenting end-to-end processes, assumptions, and analytical outputs * Contribute to maintaining repositories of process insights, best practices, and reusable assets * Follow established standards for process documentation and governance **Collaboration & Delivery Support** * Work closely with senior analysts and project teams to support ongoing initiatives * Coordinate with cross-functional stakeholders for data gathering and validation activities * Participate in project meetings and provide analytical suppo
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