CLS-Group
SeniorAssociate,OperationsStaticData
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“Senior Associate, Operations Static Data at CLS-Group. Skills: Operations Static Data, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Support the Operations Static Data function, monitoring mailbox, action urgent items, and provide timely responses. Liaise with Members, Liquidity Providers, Central Banks, RTGS system operators and Nostros regarding testing and trialing activities, failure of proces”
What You'll Achieve.
ensuring settlement and funding completes within the set deadlines; ensuring successful completion against expectations; ensure all User Acceptance Testing and project work is performed and delivered on time; Contribute to the successful execution of the Operations Strategy and Continuous Improvement Plan
Industry & Context.
failure of processes/systems; (complex) query resolution; escalating any non-performance
What They're Looking For.
Must Have
Working knowledge and understanding of SWIFT network and terminology, Experience providing key operational services, preferably in a global environment, Experience with dealing with customers and other third parties directly, Experience with (complex) query resolution, Hands-on experience with Microsoft, including Windows and Office, administrative and multi-tasking ability, academic background, preferably in Finance, Economics or Math
Nice to Have
Experience working with trouble ticketing / problem management system, Experience working with ServiceNow application
What You'll Do.
Support the Operations Static Data function
and provide timely responses
RTGS system operators and Nostros regarding testing and trialing activities
failure of processes/systems and day to day operational processes
Creating testing and trialing scripts
Inputting Settlement Member and Liquidity Provider static data
Providing secondary level support monitoring the settlement service during the funding and settlement window and escalating any non-performance
ensuring settlement and funding completes within the set deadlines
Providing secondary level support monitoring key deadlines
including opening / closing of RTGS systems and service specific timeline activities
ensuring successful completion against expectations
Provide excellent client service to CLS’ existing and potential customers
Adhere to the CLS policies & procedures
including Compliance guidelines and maintaining a thorough knowledge of OFAC and AML requirements
Providing secondary level support monitoring the CLS production and testing (JAS) services – when required
Support the CLS test services in-line with current live operational procedures
working closely with other departments to ensure all User Acceptance Testing and project work is performed and delivered on time
Develop relationships with other key departments within CLS
Follow established policies and procedures and contribute to implementing new policies and procedures as required
Contribute to the successful execution of the Operations Strategy and Continuous Improvement Plan
Provide support and Operational input to the key CLS Strategic Initiatives as required
How You'll Work.
Team & Collaboration
Liaise with Members, Liquidity Providers, Central Banks, RTGS system operators and Nostros; working closely with other departments to ensure all User Acceptance Testing and project work is performed and delivered on time; Develop relationships with other key departments within CLS; Operations Management; CLS On-boarding; Risk; Compliance; Legal; Client Engagement
Communication Scope
provide timely responses; Provide excellent client service
Process & Methodology
project work
Full Job Description
About CLS: CLS is the trusted party at the centre of the global FX ecosystem. Utilized by thousands of counterparties, CLS makes FX safer, smoother and more cost effective. Trillions of dollars’ worth of currency flows through our systems each day. Created by the market for the market, our unrivalled global settlement infrastructure reduces systemic risk and provides standardization for participants in many of the world’s most actively traded currencies. We deliver huge efficiencies and savings for our clients: in fact, our approach to multilateral netting shrinks funding requirements by over 96% on average, so clients can put their capital and resources to better use. CLS products are designed to enable clients to manage risk most effectively across the full FX lifecycle – whether through more efficient processing tools or market intelligence derived from the largest single source of FX executed data available to the market. Our ambition to make a positive difference starts with our people. Our values underpin everything that we do at CLS and define our working environment: Pivotal purpose Trusted guardian Targeted innovation Facilitate connections Delivering excellence Inclusive culture Job Information: Functional Title: Senior Associate, Operations Static Data Department: Operations Corporate Level: Senior Associate Reports To: Vice President, Operations Static Data Location: London What you will be doing: Support the Operations Static Data function, monitoring mailbox, action urgent items, and provide timely responses. Liaise with Members, Liquidity Providers, Central Banks, RTGS system operators and Nostros regarding testing and trialing activities, failure of processes/systems and day to day operational processes. Creating testing and trialing scripts Inputting Settlement Member and Liquidity Provider static data Providing secondary level support monitoring the settlement service during the funding and settlement window and escalating any non-performance, ensu
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