WNS Global Services
Outsourcing/Offshoring
SeniorAssociate-Operations
Neural analysis suggests this role is
optimal for mid candidates.
“Senior Associate - Operations at WNS Global Services. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Cash application. Invoice & credit notes creation”
What You'll Achieve.
Experience working under SLAs and KPI's
Industry & Context.
Analytical thinking for issues resolutions
What They're Looking For.
Must Have
Customer Service, Analytical thinking for issues resolutions, Teamwork, Time management skills, Attention to details, Experience working under SLAs and KPI's, University studies accounting, administration, economics or similar., 3 years minimum working in account receivables, Portuguese or English 80%
Nice to Have
ERP: SAP, PREF, SharePoint
What You'll Do.
Invoice & credit notes creation
Customer master data creation
Reporting Month end activities
How You'll Work.
Team & Collaboration
cross-functional coordination
Full Job Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. * Operations tasks: Cash application * Invoice & credit notes creation * Customer master data creation * DunningCollection * Reporting Month end activities * Sales Order release ## Qualifications * Customer Service * Analytical thinking for issues resolutions * Teamwork * Time management skillsAttention to details * Experience working under SLAs and KPI's * Technical skills: ERP: SAP, PREF, SharePoint * University studies accounting, administration, economics or similar. * 3 years minimum working in account receivables * Portuguese or English 80%
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