Capital One
SeniorAssociate-LearningExperienceDesigner
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“Senior Associate - Learning Experience Designer at Capital One. Skills: Learning experience design, Instructional design, Adult learning principles. Drive learning initiatives. Deliver data driven solutions”
What You'll Achieve.
Deliver business impact; Ensure maximum effectiveness; Ensure maximum relevance; Deliver high-quality results on time; Measure real-world performance outcomes
Industry & Context.
Creative problem solving; Data-driven solutions; Measure performance outcomes
What They're Looking For.
Must Have
Bachelor's degree or military experience, At least 2 years of experience in training design or development delivery, At least 1 year of experience with multimedia authoring tools like Articulate 360, At least 1 year of experience applying instructional design in digital modalities
Nice to Have
1+ year of experience guiding learning solutions in a corporate setting, 1+ year of experience with mobile content creation/curation and delivery, 1+ year of experience using multimedia tools (Adobe Premiere, Camtasia, or similar), 1+ year of experience working with graphics tools (Adobe Photoshop, Adobe Illustrator, or similar), 1+ year of experience in project management
What You'll Do.
Drive learning initiatives
Deliver data driven solutions
Design learning products
Create learning assets
Identify learning needs
Design learning solutions
Ensure successful delivery
Evaluate learning solutions
Align with business goals
Align with learner needs
Define learning problem statements
Distill insights into recommendations
Manage expectations across teams
Champion MVP-first strategy
Test learning concepts
Collect user feedback
Iterate learning solutions
Juggle complex learning initiatives
Deliver high-quality results
Educate technical roles
Onboard technical roles
Support technical roles
Partner with subject matter experts
Identify learning objectives
Define scope of instructional initiatives
Partner with L&D professionals
Optimize interactions
Leverage adult learning expertise
Create engaging learning experiences
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Stakeholder relationships; Work cross-functionally; Partner with L&D professionals
Communication Scope
Written communication; Verbal communication; Influence partners
Process & Methodology
Project management
Full Job Description
Senior Associate - Learning Experience Designer Capital One’s Enterprise Learning & Development team is seeking a Learning Experience Designer to drive impactful and innovative solutions for our Job Family Learning team. In this role, you'll partner with the business to translate intent into effective learning products using a customer-focused, iterative approach, and independently solve problems. The Enterprise Learning & Development team is at the forefront of advancing Capital One’s talent across the company. The Learning Experience Designer plays a critical role in elevating our talent through the creation of learning products and assets that help our associates be great. We are looking for someone who can independently drive learning initiatives with a product mindset, delivering data driven solutions through cross-functional collaboration to meet business and learner needs across more technical audiences. They are an expert in learning sciences, a learner advocate, and an active team player. If you are energized by creative problem solving, creating transformational learning solutions, thrive in collaborative environments through strong stakeholder relationships, and can manage through complexity and change to deliver business impact - this role is for you. **The ideal candidate is:** * An autonomous learning practitioner who independently owns and expertly manages the entire learning lifecycle—from identifying needs and designing solutions to ensuring successful delivery and thorough evaluation—all while thinking in an integrated way to align perfectly with business goals and learner needs. * A highly collaborative and consensus-minded partner who works cross-functionally to define learning problem statements, distill insights into actionable recommendations, and manage expectations across teams. * Adept at championing an MVP-first strategy for learning solutions, enabling rapid concept testing, efficient user feedback collection, and continuous iteration to
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