Capital One

SeniorAssociate-LearningExperienceDesigner

$89–101k McLean, Virginia, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Associate - Learning Experience Designer at Capital One. Skills: Learning experience design, Instructional design, Adult learning principles. Drive learning initiatives. Deliver data driven solutions”

What You'll Achieve.

Deliver business impact; Ensure maximum effectiveness; Ensure maximum relevance; Deliver high-quality results on time; Measure real-world performance outcomes

Industry & Context.

Problems you'll solve

Creative problem solving; Data-driven solutions; Measure performance outcomes

What They're Looking For.

Must Have

Bachelor's degree or military experience, At least 2 years of experience in training design or development delivery, At least 1 year of experience with multimedia authoring tools like Articulate 360, At least 1 year of experience applying instructional design in digital modalities

Nice to Have

1+ year of experience guiding learning solutions in a corporate setting, 1+ year of experience with mobile content creation/curation and delivery, 1+ year of experience using multimedia tools (Adobe Premiere, Camtasia, or similar), 1+ year of experience working with graphics tools (Adobe Photoshop, Adobe Illustrator, or similar), 1+ year of experience in project management

What You'll Do.

Drive learning initiatives

Deliver data driven solutions

Design learning products

Create learning assets

Identify learning needs

Design learning solutions

Ensure successful delivery

Evaluate learning solutions

Align with business goals

Align with learner needs

Define learning problem statements

Distill insights into recommendations

Manage expectations across teams

Champion MVP-first strategy

Test learning concepts

Collect user feedback

Iterate learning solutions

Juggle complex learning initiatives

Deliver high-quality results

Educate technical roles

Onboard technical roles

Support technical roles

Partner with subject matter experts

Identify learning objectives

Define scope of instructional initiatives

Partner with L&D professionals

Optimize interactions

Leverage adult learning expertise

Create engaging learning experiences

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Stakeholder relationships; Work cross-functionally; Partner with L&D professionals

Communication Scope

Written communication; Verbal communication; Influence partners

Process & Methodology

Project management

Full Job Description

Senior Associate - Learning Experience Designer Capital One’s Enterprise Learning & Development team is seeking a Learning Experience Designer to drive impactful and innovative solutions for our Job Family Learning team. In this role, you'll partner with the business to translate intent into effective learning products using a customer-focused, iterative approach, and independently solve problems. The Enterprise Learning & Development team is at the forefront of advancing Capital One’s talent across the company. The Learning Experience Designer plays a critical role in elevating our talent through the creation of learning products and assets that help our associates be great. We are looking for someone who can independently drive learning initiatives with a product mindset, delivering data driven solutions through cross-functional collaboration to meet business and learner needs across more technical audiences. They are an expert in learning sciences, a learner advocate, and an active team player. If you are energized by creative problem solving, creating transformational learning solutions, thrive in collaborative environments through strong stakeholder relationships, and can manage through complexity and change to deliver business impact - this role is for you. **The ideal candidate is:** * An autonomous learning practitioner who independently owns and expertly manages the entire learning lifecycle—from identifying needs and designing solutions to ensuring successful delivery and thorough evaluation—all while thinking in an integrated way to align perfectly with business goals and learner needs. * A highly collaborative and consensus-minded partner who works cross-functionally to define learning problem statements, distill insights into actionable recommendations, and manage expectations across teams. * Adept at championing an MVP-first strategy for learning solutions, enabling rapid concept testing, efficient user feedback collection, and continuous iteration to

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