Capital One
SeniorAssociate-LearningExperienceDesigner
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“Senior Associate - Learning Experience Designer at Capital One. Skills: Learning Experience Design, Instructional Design, Learning Sciences, UX Principles. drive impactful and innovative solutions. translate intent into effective learning products”
What You'll Achieve.
drive impactful and innovative solutions; deliver business impact; ensure successful delivery and thorough evaluation; align perfectly with business goals and learner needs; ensure maximum effectiveness and relevance; deliver high-quality results on time; measure their real-world performance outcomes; deliver scalable and valuable learning solutions; maximum business impact
Industry & Context.
independently solve problems; creative problem solving; distill insights into actionable recommendations; manage ambiguity
Experience educating, onboarding, or supporting more technical roles such as product, tech, design or other technical talent or at a tech-forward organization, Capital One will not sponsor a new applicant for employment authorization for this position.
What They're Looking For.
Must Have
Bachelor's degree or military experience, At least 2 years of experience in training design or development delivery, or a combination of both, At least 1 year of experience with multimedia authoring tools like Articulate 360 or other online interactive e-Learning courseware, At least 1 year of experience applying instructional design in digital modalities
Nice to Have
1+ year of experience guiding learning solutions in a corporate setting, 1+ year of experience with mobile content creation/curation and delivery, 1+ year of experience using multimedia tools (Adobe Premiere, Camtasia, or similar), 1+ year of experience working with graphics tools (Adobe Photoshop, Adobe Illustrator, or similar), 1+ year of experience in project management
What You'll Do.
drive impactful and innovative solutions
translate intent into effective learning products
independently solve problems
elevate talent through the creation of learning products and assets
drive learning initiatives with a product mindset
deliver data driven solutions
manage the entire learning lifecycle—from identifying needs and designing solutions to ensuring successful delivery and thorough evaluation
juggle multiple complex learning initiatives
design engaging and effective learning experiences
continuously improve learning solutions and measure their real-world performance outcomes
identify learning objectives and define the scope of instructional initiatives
create high-quality and engaging learning experiences
work with minimal oversight
delivering high-quality results on-time without compromising quality
How You'll Work.
Team & Collaboration
cross-functional collaboration; partner with the business; work cross-functionally to define learning problem statements; manage expectations across teams; partner with subject matter experts; partner with other Learning & Development professionals across the Enterprise; actively shares best practices; fully participates in team ceremonies
Communication Scope
written and verbal communication skills; ability to influence partners
Process & Methodology
manage through complexity and change, manage multiple complex learning initiatives with minimal oversight, project management
Full Job Description
Senior Associate - Learning Experience Designer Capital One’s Enterprise Learning & Development team is seeking a Learning Experience Designer to drive impactful and innovative solutions for our Job Family Learning team. In this role, you'll partner with the business to translate intent into effective learning products using a customer-focused, iterative approach, and independently solve problems. The Enterprise Learning & Development team is at the forefront of advancing Capital One’s talent across the company. The Learning Experience Designer plays a critical role in elevating our talent through the creation of learning products and assets that help our associates be great. We are looking for someone who can independently drive learning initiatives with a product mindset, delivering data driven solutions through cross-functional collaboration to meet business and learner needs across more technical audiences. They are an expert in learning sciences, a learner advocate, and an active team player. If you are energized by creative problem solving, creating transformational learning solutions, thrive in collaborative environments through strong stakeholder relationships, and can manage through complexity and change to deliver business impact - this role is for you. **The ideal candidate is:** * An autonomous learning practitioner who independently owns and expertly manages the entire learning lifecycle—from identifying needs and designing solutions to ensuring successful delivery and thorough evaluation—all while thinking in an integrated way to align perfectly with business goals and learner needs. * A highly collaborative and consensus-minded partner who works cross-functionally to define learning problem statements, distill insights into actionable recommendations, and manage expectations across teams. * Adept at championing an MVP-first strategy for learning solutions, enabling rapid concept testing, efficient user feedback collection, and continuous iteration to
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