Capital One
SeniorAssociate,Learning(DifferentialInvestmentPrograms)
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“Senior Associate, Learning (Differential Investment Programs) at Capital One. Skills: Learning and Development program execution, Program iteration, Data analysis for program improvement, Stakeholder relationship management, Budget management, Vendor contract renewal. Support the end-to-end execution and iteration of flagship development programs. Ensure every cohort is better than the last by leveraging data, fostering deep partnerships, and maintaining a 'customer-backed' obsession with the le”
What You'll Achieve.
Ensure the delivery of tangible value; Ensure every cohort is better than the last; Ensure program narratives and critical updates are cascaded effectively across the enterprise
Industry & Context.
Anticipates logistical hurdles and builds solutions before they impact the learner experience; Breaking down complex logistics and designing creative, scalable processes to keep programs running smoothly; Problem solving
Capital One will not consider sponsoring a new qualified applicant for employment authorization for this position.
What They're Looking For.
Must Have
High School Diploma, GED or equivalent certification, At least 2 years of experience in Learning and Development, Human Resources, or Project Management
Nice to Have
Experience navigating organizational networks to identify project stakeholders, Experience in change management, Experience influencing stakeholders across multiple levels of leadership, Experience working independently to meet project deadlines, Experience executing multiple projects simultaneously, Experience in data analysis, organizational design, or project management, Experience in problem solving and interpersonal communication
What You'll Do.
Support the end-to-end execution and iteration of flagship development programs
Ensure every cohort is better than the last by leveraging data
fostering deep partnerships
and maintaining a 'customer-backed' obsession with the learner journey
Conduct comprehensive retros after each cohort and analyze survey data to implement systemic improvements
Manage stakeholder and speaker relationships
Maintain cross-functional synergy by partnering closely with HRBPs and Learning Consultants
Work with communications teams to ensure program narratives and critical updates are cascaded effectively
Maintain budget and data integrity by collaborating with the Operations team to build and track program budgets
manage distribution lists
and renew vendor contracts
How You'll Work.
Team & Collaboration
Work closely with program leads, business partners, and HR business partners; Build partnerships with HR colleagues, external vendors, and business leaders; Partner closely with HRBPs and Learning Consultants to align on talent needs; Collaborate with the Operations team; Collaborate with communications teams
Communication Scope
Crafts compelling narratives and clear messaging; Ensure participants and stakeholders stay informed and inspired; Ensure executive speakers are briefed and seamlessly integrated; Ensure program narratives and critical updates are cascaded effectively
Process & Methodology
Project Management, Executing multiple projects simultaneously, Breaking down complex logistics, Designing scalable processes
Full Job Description
Senior Associate, Learning (Differential Investment Programs) As a Senior Associate, Differential Investment Programs, you will be at the forefront of executing development programs for high-potential leaders across the enterprise. You will work closely with program leads, business partners, and HR business partners to deliver world-class learning experiences and development strategies. Your role is to bridge the gap between strategy and execution. You will own the day-to-day lifecycle of impactful programs, ensuring every touchpoint is high-quality, associate-centric, and aligned with Capital One’s mission and values. ****The ideal candidate for this role is...**** * Results-oriented and driven by impact, constantly tracking and measuring program effectiveness to ensure the delivery of tangible value. * Proactive and autonomous, acting as a self-starter who anticipates logistical hurdles and builds solutions before they impact the learner experience. * A strong communicator who crafts compelling narratives and clear messaging to ensure participants and stakeholders stay informed and inspired. * Collaborative by nature, thriving in a team environment and building strong partnerships with HR colleagues, external vendors, and business leaders. * Resourceful when breaking down complex logistics and designing creative, scalable processes to keep programs running smoothly. ****In this role you will…**** You will support the end-to-end execution and iteration of our flagship development programs. Your goal is to ensure that every cohort is better than the last by leveraging data, fostering deep partnerships, and maintaining a "customer-backed" obsession with the learner journey. * Support the end-to-end execution and iteration of our Leadership development programs to ensure every cohort is better than the last by leveraging data and fostering deep partnerships. * Support a continuous improvement loop by conducting comprehensive retros after each cohort and analyzing surv
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