Kyndryl

SeniorAssociateII,ServiceNowDeveloper

₹18–25L ~AI est. Bangalore, Karnataka, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Associate II, ServiceNow Developer at Kyndryl. Skills: ServiceNow Development, CMDB Management, Discovery Configuration. Design software solutions. Develop software solutions”

What You'll Achieve.

Deliver value to customers faster; Ensure success of products; Achieve coveted positions; Reach pinnacle of career

Industry & Context.

Problems you'll solve

Solving complex problems; Problem-solving skills

What They're Looking For.

Must Have

4-6 years ServiceNow software engineer, ServiceNow ITOM/CMDB Certification mandatory, Update and extend data model, Review CMDB customizations, Design CMDB data load process, Support CMDB, Discovery, Service mapping, Support complex CMDB problems, Configure and deploy reports/dashboards, Remediate and close duplicate tasks, Creation of CIs, Configure and maintain ServiceNow mid-server, Create and Enhance discovery probes/sensors, Review and maintain CI data integrity, Perform operational activities to reconcile CI discrepancies, Update configuration information for CIs, Address potential data quality issues, Review and manage CMDB work queue, Work with CI Owners and Configuration Manager, Perform discovery scans, Maintain and update CMDB SOP documents, Interact with Stryker stakeholders, Configure ServiceNow MID-server for Discovery, Enhance custom patterns, Create new patterns, Support discovery/Service Mapping issues, Resolve network access and credentials issues, Periodic updates to entry points, Resolve discovery errors and credential errors, Maintain Service Mapping schedules, Deliver HRSD enhancements 100 hours/month

Nice to Have

Bachelor's degree in computer science, ServiceNow certification

What You'll Do.

Design software solutions

Develop software solutions

Implement software solutions

Implement identified components

Document implemented components

Unit-test implemented components

Architect the solution

Provide work estimates

Guide functional objectives

Update and extend data model

Review customizations applied to CMDB

Suggest plans to move to out-of-box

Design and develop CMDB data load process

Provide support for CMDB issues

Provide support for Discovery issues

Provide support for Service mapping issues

Resolve network access issues

Resolve permissions issue

Resolve credentials issue

Provide support for complex CMDB problems

Configure standard reports

Deploy standard reports

Remediate duplicate tasks

Close duplicate tasks

Configure ServiceNow mid-server

Maintain ServiceNow mid-server

Create discovery probes

Enhance discovery probes

Create discovery sensors

Enhance discovery sensors

Make modifications to patterns

Review CI data integrity

Maintain CI data integrity

Socialize CMDB data issues

Perform operational activities

Reconcile configuration item discrepancies

Update configuration information

Address potential data quality issues

Take remediating action

Review CMDB work queue

Manage CMDB work queue

Resolve questions about CIs

Resolve questions about data

Resolve Configuration Management issues

Perform discovery scans

Address steady state discovery failures

Maintain CMDB SOP documents

Update CMDB SOP documents

Interact with Stryker stakeholders

Configure ServiceNow MID-server for Discovery deployment

Enhance custom patterns

Provide support for discovery issues

Provide support for Service Mapping issues

Resolve network access issues

Resolve permissions/credentials issues

Work with support teams

Resolve network access issues

Resolve permissions/credentials issues

Periodic updates to entry points

Resolve discovery errors

Resolve credential errors

Maintain Service Mapping schedules

Deliver HRSD enhancements

How You'll Work.

Team & Collaboration

Work with necessary support teams; Work with CI Owners; Work with Configuration Manager; Work with support teams

Full Job Description

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have

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