Kyndryl
SeniorAssociateII,ServiceNowDeveloper
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Associate II, ServiceNow Developer at Kyndryl. Skills: ServiceNow Development, CMDB Management, Discovery Configuration. Design software solutions. Develop software solutions”
What You'll Achieve.
Deliver value to customers faster; Ensure success of products; Achieve coveted positions; Reach pinnacle of career
Industry & Context.
Solving complex problems; Problem-solving skills
What They're Looking For.
Must Have
4-6 years ServiceNow software engineer, ServiceNow ITOM/CMDB Certification mandatory, Update and extend data model, Review CMDB customizations, Design CMDB data load process, Support CMDB, Discovery, Service mapping, Support complex CMDB problems, Configure and deploy reports/dashboards, Remediate and close duplicate tasks, Creation of CIs, Configure and maintain ServiceNow mid-server, Create and Enhance discovery probes/sensors, Review and maintain CI data integrity, Perform operational activities to reconcile CI discrepancies, Update configuration information for CIs, Address potential data quality issues, Review and manage CMDB work queue, Work with CI Owners and Configuration Manager, Perform discovery scans, Maintain and update CMDB SOP documents, Interact with Stryker stakeholders, Configure ServiceNow MID-server for Discovery, Enhance custom patterns, Create new patterns, Support discovery/Service Mapping issues, Resolve network access and credentials issues, Periodic updates to entry points, Resolve discovery errors and credential errors, Maintain Service Mapping schedules, Deliver HRSD enhancements 100 hours/month
Nice to Have
Bachelor's degree in computer science, ServiceNow certification
What You'll Do.
Design software solutions
Develop software solutions
Implement software solutions
Implement identified components
Document implemented components
Unit-test implemented components
Architect the solution
Provide work estimates
Guide functional objectives
Update and extend data model
Review customizations applied to CMDB
Suggest plans to move to out-of-box
Design and develop CMDB data load process
Provide support for CMDB issues
Provide support for Discovery issues
Provide support for Service mapping issues
Resolve network access issues
Resolve permissions issue
Resolve credentials issue
Provide support for complex CMDB problems
Configure standard reports
Deploy standard reports
Remediate duplicate tasks
Close duplicate tasks
Configure ServiceNow mid-server
Maintain ServiceNow mid-server
Create discovery probes
Enhance discovery probes
Create discovery sensors
Enhance discovery sensors
Make modifications to patterns
Review CI data integrity
Maintain CI data integrity
Socialize CMDB data issues
Perform operational activities
Reconcile configuration item discrepancies
Update configuration information
Address potential data quality issues
Take remediating action
Review CMDB work queue
Manage CMDB work queue
Resolve questions about CIs
Resolve questions about data
Resolve Configuration Management issues
Perform discovery scans
Address steady state discovery failures
Maintain CMDB SOP documents
Update CMDB SOP documents
Interact with Stryker stakeholders
Configure ServiceNow MID-server for Discovery deployment
Enhance custom patterns
Provide support for discovery issues
Provide support for Service Mapping issues
Resolve network access issues
Resolve permissions/credentials issues
Work with support teams
Resolve network access issues
Resolve permissions/credentials issues
Periodic updates to entry points
Resolve discovery errors
Resolve credential errors
Maintain Service Mapping schedules
Deliver HRSD enhancements
How You'll Work.
Team & Collaboration
Work with necessary support teams; Work with CI Owners; Work with Configuration Manager; Work with support teams
Full Job Description
**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have
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