MUFG Investor Services
Financial Services
SeniorAssociateDirector,Controls,BusinessOperationsControls
“Senior Associate Director, Controls, Business Operations Controls at MUFG Investor Services. Skills: Business Operations Controls, Process improvement, Risk identification. Drive operational excellence. Implement Control Framework”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree in business administration, finance or related field, Demonstrated experience in documenting, analyzing, and enhancing business processes, workflows, and procedures within operational or asset management environments, Proven success collaborating with subject matter experts and cross-functional teams to gather requirements and translate them into clear, structured process documentation
Nice to Have
Familiarity with project management / change management is a plus
What You'll Do.
Drive operational excellence
Implement Control Framework
Conduct in-depth review of process mapping
Review operational procedures
Identify Control gaps
Understand current versus future processes
Ensure Control Frameworks effectiveness
Develop recommendations for process improvements
Develop recommendations for operational change
Collaborate with cross-functional teams
Support implementation of process changes
Monitor impact of process changes
Assess change for compliance
Document working papers concisely
Document working papers clearly
Elevate high profile issues
Assist in prompt resolution
Conduct risk and control assessments
Challenge risk and control assessments
Assist in identifying more effective compliance controls
Collaborate with other 1st and 2nd line controls
Ensure activities are aligned
Ensure activities are efficient
Adhere to broader 2nd line frameworks
Adhere to monitoring programs
Develop high level of expertise
Maintain high level of expertise
Consult on automated systems
Assist with incorporating control requirements
How You'll Work.
Team & Collaboration
Cross-functional teams; Subject matter experts; 1st and 2nd line controls functions
Communication Scope
Executive level influence; Convey complex ideas; Persuasive communication
Process & Methodology
Change management
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