MUFG Investor Services

Financial Services

SeniorAssociateDirector,Controls,BusinessOperationsControls

CA$145–210k ~AI est. Halifax, Nova Scotia, Canada FULL TIME
The Brief

“Senior Associate Director, Controls, Business Operations Controls at MUFG Investor Services. Skills: Business Operations Controls, Target Operating Models, Process improvement. Drive operational excellence and implementation of the Control. Conduct in-depth review of process mapping and operational”

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree in business administration, finance or related field, Demonstrated experience in documenting, analyzing, and enhancing business processes, workflows, and procedures within operational or asset management environments, Proven success collaborating with subject matter experts and cross-functional teams to gather requirements and translate them into clear, structured process documentation

Nice to Have

Familiarity with project management / change management is a plus

What You'll Do.

Drive operational excellence and implementation of the Control

Conduct in-depth review of process mapping and operational

Identify Control gaps

Understand current versus future processes

Ensure Control Frameworks effectiveness in identifying

Conduct deep dive analyses of mapped processes and

Identify operational control gaps and areas for improvement

Perform gap analysis to compare current process maps

Compare current processes with desired future states

Develop and present recommendations for process improvements and

Collaborate with cross-functional teams to support implementation of

Assess change to ensure compliance with industry regulations

Ensure that all working papers are documented in

Elevate high profile issues to Controls and Operations

Assist in prompt resolution

Conduct and/or effectively challenge risk and control assessments

Assist in identifying more effective compliance controls

Develop and maintain a high level of expertise

services and automated systems to

How You'll Work.

Team & Collaboration

Cross-functional teams; Subject matter experts; 1st and 2nd line controls functions

Communication Scope

Executive level influence; Convey complex ideas; Persuasively

Process & Methodology

Change management

Free ATS check

Applying for this Senior Associate Director, Controls, Business Operations Controls role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about MUFG Investor Services?

Real rants from real employees. Read before you apply.

Read Company Rants →