GLG
SeniorAssociate,ClientSolutions
Neural analysis suggests this role is
optimal for Mid candidates.
“Senior Associate, Client Solutions at GLG. Skills: client service, account management, B2B sales, Sales, negotiation, networking, Business development, corporate development, product development, Product management, project management, commercial acumen, resilience, results-driven mindset, passion for driving and adapting to change, passion for problem-solving, attention to detail, Ability to multi-task and prioritise activities effectively. Expanding GLG Councils and learning to effectively and”
What You'll Achieve.
revenue growth opportunities; ensure retention on existing; drive smarter, faster business outcomes
Industry & Context.
Passion for problem -solving in a client service role; pragmatic problem-solvers
What They're Looking For.
Must Have
Bachelors degree, or higher, Excellent communication skills and fluency in English, More than 4 years of work experience in client-facing, account management or B2B sales roles in relevant industries such as headhunting, business services, and consultancies., Demonstrated resilience, a commitment to continuous learning, results-driven mindset, and a genuine passion for driving and adapting to change, Passion for problem -solving in a client service role, Demonstrated commercial acumen and interest, in some or all the following areas: Sales, negotiation, or networking with high-end and/or Business development, corporate development, product development, Product and project management, Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
What You'll Do.
Expanding GLG Councils and learning to effectively and clearly explain GLG’s value proposition and business model to leading industry thought
Engaging Council Members on a daily basis to understand their capabilities and knowledge on specific client
Supporting senior team members on all aspects of client and
Learning our compliance policies and procedures to protect the integrity of client engagements.
Executing custom projects across client firms – including consultations
Continuing to expand GLG
Engaging with clients daily to understand their needs and provide exceptional
Maintaining accountability and responsibility for client projects and overall client
Collaborating with our Business Development team on revenue growth opportunities and ensure retention on existing
Collaborating closely with senior team members to program live event content for Greater China as well as more broadly distributed virtual event content.
How You'll Work.
Team & Collaboration
work in teams across industries; Supporting senior team members on all aspects of client; Collaborating with our Business Development team on revenue growth opportunities and ensure retention on existing; Collaborating closely with senior team members to program live event content for Greater China as well as more broadly distributed virtual event content.
Communication Scope
Excellent communication skills; fluency in English; explain GLG’s value proposition and business model
Process & Methodology
Product and project management, Executing custom projects across client firms, Maintaining accountability and responsibility for client projects and overall client
Full Job Description
Our Client Solutions Associates are front-line client service professionals and the engine of GLG. They work closely with our clients in the professional services firm industries on the critical decisions they make every day. These custom learning solutions include phone consultations and one-on-one meetings, as well as surveys, reports, and site tours with leading experts and C-suite executives. Client Solutions Associates work in teams across industries, connecting our clients to the insight they need from leading doctors, academics, scientists, policy specialists, strategists, executives and other experts with years of on-the-ground experience. Client Solutions Associates themselves also develop into subject matter experts across industries and topics via their client service role. In this role, you will undergo comprehensive training of which some of the key initial responsibilities include: Expanding GLG Councils and learning to effectively and clearly explain GLG’s value proposition and business model to leading industry thought leaders; Engaging Council Members on a daily basis to understand their capabilities and knowledge on specific client requests; Supporting senior team members on all aspects of client engagements; and Learning our compliance policies and procedures to protect the integrity of client engagements. As you progress in this role you will gain more autonomy by: Executing custom projects across client firms – including consultations, surveys, and special projects; Continuing to expand GLG Councils; Engaging with clients daily to understand their needs and provide exceptional service; Maintaining accountability and responsibility for client projects and overall client experience; Collaborating with our Business Development team on revenue growth opportunities and ensure retention on existing accounts; Collaborating closely with senior team members to program live event content for Greater China as well as more broadly distributed virtual event
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