DNA
healthcare communications
SeniorAssociate,ClientExperience
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“Senior Associate, Client Experience at DNA. Skills: client experience, healthcare communications, strategic integrated communications activities, advising healthcare clients, social and digital content development. supporting strategic integrated communications activities. advising healthcare clients”
What You'll Achieve.
make a difference on the accounts you work on and the agency you join; set campaign measurement and evaluation criteria; deliver client-ready content; ensure all activities you are leading are moving forward so deadlines are met; contribute, grow and set a career path that meets your interests and delivers on your ambitions; shaping an agency and the future of healthcare communications
Industry & Context.
problem-solving abilities; analytical skills
What They're Looking For.
Must Have
2-3 years’ experience in public relations at an agency or corporate in-house (healthcare experience required), Ability to manage multiple projects at various stages simultaneously, Self-starter who works well within a highly collaborative, multi-disciplinary team
Nice to Have
Broad interest in the full remit of healthcare communications, including digital, earned media, data and regulatory milestones, and branded/unbranded disease awareness programming, Specific interest and experience in social and digital content development, Experience working on pharmaceutical products and/or disease education programs, Knowledge of the media landscape and considerations in this space
What You'll Do.
supporting strategic integrated communications activities
advising healthcare clients
coordinating projects
Support paid media execution for an unbranded campaign
including copy development
coordinating with design teams
and tracking performance reporting
Develop and manage submissions to client medical
legal and regulatory reviewers via Veeva Vault approval system
Serve as a day-to-day client contact
helping to deliver client-ready content with the oversight of digital specialists and CX counterparts
Draft client meeting agendas and recaps
maintain internal trackers and project documentation
and support coordination of timelines
and reporting deliverables
Manage client status reports
and website analytics trackers
Set and meet campaign measurement and evaluation criteria
Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential
Assist in financial management for clients
including development of invoices and activity reports
Support branded sponsored content work by evaluating potential partners
help develop client presentations
and coordinating execution of partnership with media partner
How You'll Work.
Team & Collaboration
collaborative PR pro; Team oriented “we” over “I”; collaborate; working in a fast-paced environment; Coordinate among interdisciplinary team of sci-comms, creative, digital, media and strategy, and ensure all activities you are leading are moving forward so deadlines are met; works well within a highly collaborative, multi-disciplinary team; seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies
Communication Scope
Energized and charismatic; presentation skills; poise; professionalism; communication
Process & Methodology
exceptional organizational and prioritization skills, proactive when coordinating projects and managing timelines, Ability to balance multiple priorities while maintaining high-quality deliverables, coordination of timelines, materials, and reporting deliverables, managing timelines
Full Job Description
About you A hungry, strategic, creative, collaborative PR pro, who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is: Team oriented “we” over “I” Positive and inspirational Energized and charismatic Humble and inquisitive Agile and adaptable About us A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of: Conversation-starters Storytellers Strategist Digital natives PhD-level scientists Writers Designers Builders What You Will Be Doing: Our team is seeking a Senior Associate with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our long-standing biopharmaceutical accounts. As a Senior Associate, you will be responsible for supporting strategic integrated communications activities and advising healthcare clients. You will be a conceptual thinker with exceptional organizational and prioritization skills, and an eagerness to learn and collaborate. You are proactive when coordinating projects and managing timelines and comfortable working in a fast-paced environment. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space. The ideal candidate will have broad interest in the full remit of healthcare communications, including digital, earned media, data and regulatory milestones, and branded/unbranded disease awareness programming. Additionally, the ideal candidate will have a specific interest and experience in social and digital content development. Other responsibilities include, but are not limited to: Support paid media execution for an unbranded campaign, including copy development, m
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