State Street

financial services

SeniorAssociate-ClientAdministration

Bangalore, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Senior Associate - Client Administration at State Street. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Client Administration, deal setup, data management. oversight and administration of the upfront set up activities of our deals in CLM. ensuring all the necessary data is being compiled into the system so deals are able to move through the workflow”

What You'll Achieve.

ensure all the necessary data is being compiled into the system so deals are able to move through the workflow; drive timely closure with accountable owners; driving efficient resolution and supporting seamless client onboarding; support onboarding readiness; reduce rework and billing risk

Industry & Context.

financial services
Problems you'll solve

analytical mindset; recommend improvements to reduce rework and billing risk

What They're Looking For.

Must Have

4 - 5 years of relevant experience, including B2B or B2C Customer Experience, Marketing, Transformation or market research functions (either in-house or agency), organizational, presentation and time management skills, Excellent written and spoken English, Pro-active, detail oriented and a team player, Proficiency with PowerPoint, Excel, Word and Office

Nice to Have

Degree in Marketing, Finance, Business Administration or a numerate discipline, Experience in market research techniques (either quantitative or qualitative) and data analytics

What You'll Do.

oversight and administration of the upfront set up activities of our deals in CLM

ensuring all the necessary data is being compiled into the system so deals are able to move through the workflow

lead the GBO set up process through CLM

Due diligence governance for new revenue onboarding

Partner with Client Service & Relationship Managers to validate fee schedules and translate requirements for billing setup in downstream platforms

Own escalation reporting

Coordinate cross-functional readiness

Partner with Global Billing Operations teams to proactively address critical issues

Validate GEMS IDs / master data and partner with MDM for creation

coordinate AML/KYC follow-ups to support onboarding readiness

Provide management reporting on cycle times

Process improvement initiative to bring in structured format or governance in team’s progress

How You'll Work.

Team & Collaboration

Partner with Client Service & Relationship Managers; Coordinate cross-functional readiness across Relationship Management, Product, Global Billing Operations, Legal, Client Service, Sales, Business Risk Management, and Lifecycle Consultants; Partner with Global Billing Operations teams; partner with MDM for creation, remediation, and data clean-up; coordinate AML/KYC follow-ups

Communication Scope

Excellent written and spoken English; presentation skills

Process & Methodology

track deliverables, drive timely closure, Process improvement initiative

Full Job Description

_As part of the newly constructed IS Client Administration and Controls infrastructure,_ This team helps the company develop a deeper relationship with its clients, influence the organization’s strategy and ensure the firm remains a market leader across investment servicing, markets and financing, and investment management. will be responsible for the oversight and administration of the upfront set up activities of our deals in CLM as well as ensuring all the necessary data is being compiled into the system so deals are able to move through the workflow. _– data management_ We are looking for a Senior Associate to join State Street’s Client Administration team. This position will be based in Bangalore, India. The successful candidate will work with Client Admin team members to lead the GBO set up process through CLM. A proactive team player with a can-do attitude, an analytical mindset and an ability to influence stakeholders in service of client outcomes will be ideal for this role. **The role will include the following:** • Due diligence governance for new revenue onboarding: manage intake submissions, track deliverables, and setup completions for revenue generation. • Partner with Client Service & Relationship Managers to validate fee schedules and translate requirements for billing setup in downstream platforms. • Own escalation reporting: surface risks/blockers, document action plans, and drive timely closure with accountable owners. • Coordinate cross-functional readiness across Relationship Management, Product, Global Billing Operations, Legal, Client Service, Sales, Business Risk Management, and Lifecycle Consultants. • Partner with Global Billing Operations teams to proactively address critical issues, driving efficient resolution and supporting seamless client onboarding. • Validate GEMS IDs / master data and partner with MDM for creation, remediation, and data clean-up; coordinate AML/KYC follow-ups to support onboarding readiness. • Provide management re

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