Capital One
Financial Services
SeniorAssociate,BusinessRiskControlTestingSpecialist
Neural analysis suggests this role is
optimal for Mid candidates.
“Senior Associate, Business Risk Control Testing Specialist at Capital One. Skills: Business Risk Control Testing, Risk Management, Compliance, Process Improvement. Educate and monitor the business on policy requirements. Provide tools/job aids for compliance”
What You'll Achieve.
Ensure business lines stay 'well-managed'; Ensure processes are robust; Ensure customers are protected; Ensure business is compliant with ever-evolving regulations; Drive the integration of risk management into the daily heartbeat of the business; Optimize control efficiency; Continuous improvement of the control environment; Strict adherence and operational consistency
Industry & Context.
Identify and implement controls for operational, financial, and compliance risks; Conduct assessments and design reviews to identify weaknesses and optimize control efficiency; Lead remediation projects specifically targeting customer complaints and service recovery
What They're Looking For.
Must Have
High School Diploma, GED or equivalent certification, At least 2 years of experience in Financial Services, Compliance, Internal Audit, or Risk Management, At least 2 years of experience in process management or developing Standard Operating Procedures (SOPs), At least 1 year of experience in Control Testing or Risk Management
Nice to Have
Bachelor’s Degree in Business, Finance, Information Technology, 4+ years of experience in Financial Services or Risk Management
What You'll Do.
Educate and monitor the business on policy requirements
Provide tools/job aids for compliance
Identify and implement controls for operational
Maintain the risk library
Conduct assessments and design reviews to identify weaknesses and optimize control efficiency
Execute testing plans and monitor the environment for continuous improvement
Produce monthly reports on risk and complaint data
Lead remediation projects specifically targeting customer complaints and service recovery
Drive project completion by implementing standardized workflows and exception reporting for critical processes
Develop and update SOPs across departments
Train staff on established procedures
How You'll Work.
Team & Collaboration
Serve as a strategic partner to business lines; Inform stakeholders through monthly reports; Train staff on established procedures
Communication Scope
Educate and monitor the business on policy requirements; Produce monthly reports on risk and complaint data to inform stakeholders; Train staff on established procedures
Process & Methodology
Lead remediation projects, Drive project completion, Implement standardized workflows, Implement exception reporting
Full Job Description
Senior Associate, Business Risk Control Testing Specialist At Capital One, we’re changing banking for good. We’re looking for a proactive, detail-oriented Business Risk & Controls professional to join our team. In this role, you won't just be checking boxes—you’ll be a strategic partner helping our business lines stay "well-managed." You will be at the intersection of strategy and execution, ensuring our processes are robust, our customers are protected, and our business is compliant with ever-evolving regulations. As a champion of the risk and control environment, you will drive the integration of risk management into the daily heartbeat of the business. ****Responsibilities:**** * Educate and monitor the business on policy requirements and provide tools/job aids for compliance. * Identify and implement controls for operational, financial, and compliance risks while maintaining the risk library. * Conduct assessments and design reviews to identify weaknesses and optimize control efficiency. * Execute testing plans and monitor the environment for continuous improvement. * Produce monthly reports on risk and complaint data to inform stakeholders. * Lead remediation projects specifically targeting customer complaints and service recovery. * Drive project completion by implementing standardized workflows and exception reporting for critical processes. * Develop and update SOPs across departments, ensuring alignment with internal policies and external regulations. * Train staff on established procedures to ensure strict adherence and operational consistency. ****Basic Qualification:**** * High School Diploma, GED or equivalent certification * At least 2 years of experience in Financial Services, Compliance, Internal Audit, or Risk Management * At least 2 years of experience in process management or developing Standard Operating Procedures (SOPs) * At least 1 year of experience in Control Testing or Risk Management ****Preferred Qualifications:**** * Bachelor’s Degree in
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