WNS Global Services

Intelligent operations and transformation

SeniorAssociate-Analytics

Gurgaon, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Senior Associate-Analytics at WNS Global Services. Skills: Python, Data Automation, AI Operations, LLM workflows. Support and maintain production automation and AI-driven data processing workflows. Monitor Python-based automation pipelines”

What You'll Achieve.

enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact

Industry & Context.

Intelligent operations and transformation
Problems you'll solve

Strong analytical and problem-solving mindset

What They're Looking For.

Must Have

Python (Advanced), Data Wrangling & Data Analysis, Production automation, FastAPI or similar backend frameworks, LLM workflows, prompt engineering, and RAG concepts, Vector databases exposure (e. g. , Pinecone), Git, Docker, Postman, cURL, cloud platform exposure, Excel, Communication Skills, Strong analytical and problem-solving mindset, Attention to detail, Ownership and accountability, Bachelor’s degree in Engineering, Computer Science, Data Science, AI or related field, 1–4 years of experience in automation, data engineering, or AI operations roles

Nice to Have

SQL, Power Bi, Jira, Semantic search and AI model evaluation knowledge

What You'll Do.

Support and maintain production automation and AI-driven data processing workflows

Monitor Python-based automation pipelines

Troubleshoot production issues

Assist in optimization of LLM-enabled and document/data processing systems

Monitor and support production automation pipelines developed using Python and FastAPI

Perform L1/L2 troubleshooting for automation scripts

Identify and resolve script failures

and performance issues in distributed systems

Process and validate structured and semi-structured data from multiple sources (Excel

Perform data normalization

Investigate and resolve data inconsistencies impacting downstream workflows

Support LLM-based automation workflows including prompt optimization and token management

Assist in RAG systems by validating embeddings and debugging semantic search relevance

Review and improve LLM output quality

Use Git for version control (branching

Perform basic Docker operations such as container inspection and log analysis

Test and debug APIs using Postman and cURL

Prepare incident reports

root cause analysis (RCA)

and escalation summaries

How You'll Work.

Team & Collaboration

Collaborate with business, data, and engineering teams

Communication Scope

Communication Skills

Full Job Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. About the RoleWe are looking for a detail-oriented Senior Associate – Data Automation & AI Operations to support and maintain production automation and AI-driven data processing workflows. This role involves monitoring Python-based automation pipelines, troubleshooting production issues, and assisting in optimization of LLM-enabled and document/data processing systems.This role is ideal for professionals with 1+ years of experience in automation, data engineering, or AI operations who are comfortable working in production environments and collaborating with cross-functional teams.Key ResponsibilitiesAutomation & Production SupportMonitor and support production automation pipelines developed using Python and FastAPIPerform L1/L2 troubleshooting for automation scripts, APIs, and data workflowsIdentify and resolve script failures, dependency conflicts, API errors, and logic edge casesAnalyze logs, error traces, and performance issues in distributed systemsData Processing & ValidationProcess and validate structured and semi-structured data from multiple sources (Excel, CSV, APIs)Perform data normalization, deduplication, and

Free ATS check

Applying for this Senior Associate-Analytics role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about WNS Global Services?

Real rants from real employees. Read before you apply.

Read Company Rants →