IQ-EQ
Finance / FinServ
SeniorAssociate-AccountingSupportAnalyst(FundAdministration)
Neural analysis suggests this role is
optimal for entry candidates.
“Senior Associate - Accounting Support Analyst (Fund Administration) at IQ-EQ. Skills: Accounting Support, Fund Administration, Software Troubleshooting, Product Support, Client Inquiries. handling Allvue & Private Capital Suite inquiries. Troubleshooting problems with the software application”
What You'll Achieve.
meet deadlines accurately
Industry & Context.
problem-solving; analytical skills; researching issues
What They're Looking For.
Must Have
over a year of experience in Partnership Accounting, bachelor’s degree, foundation in private equity fund and account knowledge, Proficient with MS Office Suite, especially Excel formulas and pivot tables
Nice to Have
knowledge of SQL reports, knowledge of Tableau, knowledge of Power BI, rudimentary knowledge of CSS, rudimentary knowledge of HTML
What You'll Do.
handling Allvue & Private Capital Suite inquiries
Troubleshooting problems with the software application
providing product support
handling onboarding and offboarding processes
investor or contact tracking
ensuring SOC controls and documentation are maintained
manage deliverables such as support tickets
and data integrity checks
centralized tasks like static data uploads
onboarding new domains
expanding industry knowledge
developing technical expertise in tools like Microsoft Report Builder
exposure to procedure design
broader project involvement
How You'll Work.
Team & Collaboration
contribute effectively to team communication; projects; knowledge sharing
Communication Scope
communication; team communication
Process & Methodology
project planning
Full Job Description
We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. As a support analyst you will be responsible for handling Allvue & Private Capital Suite inquiries submitted by our internal teams and eventually our clients. Troubleshooting problems with the software application, providing product support and researching issues. What you’ll do * You'll handle onboarding and offboarding processes, including user setup, management, and investor or contact tracking, while ensuring SOC controls and documentation are maintained. * You'll manage deliverables such as support tickets, vendor issues, project planning, training materials, control logs, and data integrity checks to keep operations running smoothly. * You'll take on centralized tasks like static data uploads, onboarding new domains, and expanding industry knowledge, while developing technical expertise in tools like Microsoft Report Builder, Tableau, and Power BI. * You'll gradually transition from internal responsibilities to client-facing tasks, gaining exposure to procedure design, training, and broader project involvement. * You'll be measured by your ability to train others, meet deadlines accurately, and contribute
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