Salesforce
AI CRM
SeniorAssociateAccountPartner
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“Senior Associate Account Partner at Salesforce. Skills: Salesforce Platform, Consultative selling, Account management. Identify and create new qualified opportunities. Progress deals through a sales cycle”
What You'll Achieve.
Achieve success on the Salesforce Platform; Unlock value for customers; Achieve customer success; Meet or exceed quota; Close deals
Industry & Context.
Analytical skills; Problem solving skills
What They're Looking For.
Must Have
Experience with complex, escalated customer situations, Ability to navigate large organizations, Gain executive level buy-in, Develop and maintain external (Director, VP or C-level relationships) and internal relationships, Recognized as a trusted advisor, Ability to prioritize, multi-task, and perform effectively under pressure, Great attention to detail, Analytical and problem solving skills, Expertise facilitating meetings and presenting to an executive level audience, Track record of quickly learning new processes and products
Nice to Have
5+ years of consultative sales experience, 2+ years of inside/field sales experience, Knowledge of business processes (e.g. Sales, Marketing, Service, Support), Ability to link business processes with product/technical solutions, Understanding of customer success principles, approaches and considerations, Ability to travel
What You'll Do.
Identify and create new qualified opportunities
Progress deals through a sales cycle
Engage with license sales team and customers
Position Salesforce Services as a trusted advisor
Create compelling vision for services solutions
Communicate entry point services solutions
Generate significant success and business value
Create a positive impression with customers
Provide world class customer experience
Support Professional Services account team
Collaborate with business development teams
Collaborate with core selling teams
Understand customer motivation and business drivers
Understand customer strategic goals
Understand customer desired business outcomes
Partner with Customer Success ecosystem
Ensure customers optimize Salesforce investment
Close deals with a 2 week to 3 month deal cycle
How You'll Work.
Team & Collaboration
Engage with license sales team; Collaborate with business development teams; Collaborate with core selling teams; Partner with the Customer Success ecosystem
Communication Scope
Articulate how services can solve customer challenges; Clearly communicate our entry point services solutions; Presenting to an executive level audience
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform. **Role Description** We are currently seeking an Associate Account Partner to join our growing Professional Services sales team. Ideal candidates should be high-energy, driven professionals who are dynamic learners, knowledgeable of technology and have solid business-to-business sales and account management experience. Salesforce.com offers a fast-paced, innovative environment where you will be empowered to uncover customer needs and position compelling service offerings to help customers unlock value and achieve success on the Salesforce Platform. Effective Associate Account Partners will generate pipe
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