NTU
SeniorAssistantManager,ProgrammeManagementandStudentAdministration
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“Senior Assistant Manager, Programme Management and Student Administration at NTU. Skills: Programme Management, Student Administration, People Management, Stakeholder Management. Oversee programme planning, implementation, delivery. Provide UAPP updates and reports”
What You'll Achieve.
enhancing the overall NBS student experience; ensure tasks are completed effectively and on time; deliver with quality and timeliness
Industry & Context.
analytical and problem-solving skills
What They're Looking For.
Must Have
Bachelor's degree, minimum 6 years of relevant working experience, people management and leadership Supervisory experience, Influencer with good interpersonal and communications skills, Self-motivated, resourceful, and flexible, Ability to work independently and as a team, Ability to lead the team, Ability to manage multiple stakeholders, multi-task and deliver with quality and timeliness, analytical and problem-solving skills, planning and organizational abilities, Organised and meticulous with an eye for details, Proficient in Microsoft Office application
Nice to Have
preferably in the education sector, Prior experience in a relevant administrative role in an institution of higher learning
What You'll Do.
Oversee programme planning
Provide UAPP updates and reports
Manage scholarship and award administration
Manage Student Feedback on Teaching
Process student appeals and recommendations
Approve Students’ Leave of Absence
Advise on candidature matters
Assess anomalies in progression pathways
Refer to support teams
Responsible for freshmen credit transfer
Advise on course exemption matters
Provide academic advisory to students
Support ad hoc projects
How You'll Work.
Team & Collaboration
work well with people collaboratively; Ability to work independently and as a team; supporting team members
Communication Scope
good interpersonal and communications skills
Process & Methodology
programme management, planning, implementation, delivery, projects
Full Job Description
This position is part of the academic arm within the Undergraduate Programmes Office (UPO) and is required to lead and support the daily operations in UPO, enhancing the overall NBS student experience. **Responsibilities:** * Oversee the proper planning, implementation and smooth delivery of the programme with Programme Director. * Provide timely UAPP updates and reports to management. * Oversee and manage the administration of undergraduate mid-term scholarships processes, University/College-level awards, and NBS Financial Aid applications. * Oversee and manage with Academic Support Units to manage the Student Feedback on Teaching (SFT). * Process students’ requests to manage appeals and provide recommendations. * Reviewing and approving Students’ Leave of Absence applications. * Review, provide advisory to all matters relating to candidature matters and assess any anomalies in progression pathways. * Referral to respective support as and when necessary, such as UPO Student Care Team. * Process Re-admission, withdrawal and termination student matters. * Responsible for all freshmen credit transfer annually. * Review, evaluate, update and provide advisory on course exemption matters. * Provide academic advisory to students. * Support ad hoc projects, events, and outreach activities. **Requirements:** * A Bachelor’s degree from a recognized university. * Possess minimum 6 years of relevant working experience, preferably in the education sector. * Prior experience in a relevant administrative role in an institution of higher learning will be advantageous. * Strong people management and leadership skills; Supervisory experience is required. * Influencer with good interpersonal and communications skills to work well with people collaboratively. * Self-motivated, resourceful, and flexible in adjusting and responding to changing priorities. * Ability to work independently and as a team, personal initiative, and team spirit in the effective implementation of projects. * Ab
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