SeniorAppliedScientist,AgenticWorkSpaces

About the Organization AWS is on a mission to transform how businesses operate by delivering intelligent, cloud-powered applications. Our Applied AI Solutions organization accelerates customer success through intuitive, differentiated technology that solves enduring business challenges — blending vision with real-world expertise to build turnkey solutions that are easy to adopt and built to scale. Within this organization, we are building the next generation of secure, intelligent workspaces — environments purpose-built for human-AI collaboration at enterprise scale. The Role We are looking for a Senior Applied Scientist to build the predictive intelligence powering capacity management for our workspace platform — developing machine learning systems that forecast demand, optimize resource allocation, and enable cost-efficient scaling at massive scale. This role requires someone who can translate complex business requirements into production ML systems, designing algorithms that balance customer experience with operational efficiency across a large and diverse fleet of capacity pools. What You'll Do • Architect and implement ML foundations for capacity management, building models that continuously learn and optimize across multiple dimensions including geography, platform, and instance type. • Develop demand forecasting systems that anticipate usage patterns hours to weeks in advance, enabling proactive capacity decisions at scale. • Build anomaly detection systems that identify capacity risks before they impact customers, improving service reliability and resilience. • Design optimization algorithms that make high-frequency, automated decisions balancing two critical forces: ensuring a flawless customer experience where every operation succeeds, while maximizing cost efficiency through intelligent resource utilization and placement strategies. • Apply advanced ML techniques including time-series forecasting, reinforcement learning, and causal inference to measure th