Amazon Web Services Australia Pty Ltd
Technology
SeniorAppliedAISolutionsArchitect,AmazonConnect,AWS,AWSAppliedAISolutions
“Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions at Amazon Web Services Australia Pty Ltd. Skills: Applied AI, Solutions Architecture, Amazon Connect, Agentic AI. Lead technical discovery sessions. Understand customer business requirements”
What You'll Achieve.
Achieve production-ready outcomes; Move from proof-of-concept to pre-production
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
5+ years experience building integrations, Experience with communications protocols and APIs, Experience with complex CCaaS implementations
Nice to Have
Experience working with and presenting to C-level executives, Experience shaping business strategy, Knowledge of presentations and whiteboarding skills
What You'll Do.
Lead technical discovery sessions
Understand customer business requirements
Understand contact center architecture
Understand AI readiness
Translate requirements into solution designs
Create implementation plans
Conduct data readiness assessments
Recommend data remediation
Establish data foundation for AI agent tool use
Design agentic AI solutions
Configure agentic AI solutions
Implement multi-agent orchestration
Implement prompt engineering
Implement model selection
Implement tool integration
Deploy Model Context Protocol servers
Expose customer tools
Architect agent-to-agent communication patterns
Enable multi-agent workflows
Build serverless integrations
Connect AI agents with customer data systems
Connect AI agents with cloud-based data stores
Leverage agentic development environments
Accelerate spec-driven development
Accelerate MCP configuration
Accelerate AI-assisted code generation
Guide customers through AI agent testing
Guide customers through AI agent evaluation
Guide customers through AI agent validation
Create reusable artifacts
How You'll Work.
Team & Collaboration
Pair-program with customer teams; Customer engineering teams
Communication Scope
Presenting to executives; Whiteboarding skills
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