Snowflake
Engineering
SeniorAppliedAIEngineer
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“Senior Applied AI Engineer at Snowflake. Skills: Applied AI, LLMs, Productionization, Customer Engagements. Lead Customer Programs. Own AI Quality”
What You'll Achieve.
Customer outcomes; Raise the bar on accuracy, faithfulness, and safety; Continuously raise the bar on accuracy, faithfulness, and safety; Scale Snowflake's impact across customers
Industry & Context.
Solve problems; Accelerate impact; Translate ambiguous customer goals into measurable quality metrics; Translate ambiguous business objectives into robust, scalable, and performant solutions; Structure and execute on complex, open-ended problems
Spend at least 25% of your time onsite, Willingness to travel
What They're Looking For.
Must Have
Demonstrated experience leading technical projects or teams, setting technical direction, reviewing others' work, driving delivery to completion, Proven experience building and productionizing applications using LLMs, technologies like RAG, agentic workflows, Hands-on experience defining quality metrics for LLM or agent systems, evaluation frameworks for LLM or agent systems, using evals to systematically improve quality over time, Excellent problem-solving and communication skills, articulate complex technical concepts to both technical and executive stakeholders, Comfort with ambiguity, ability to independently structure and execute on complex, open-ended problems, 5+ years of professional software engineering experience, Experience in a customer-facing technical role, Willingness to travel
Nice to Have
Experience building eval sets from production traces, synthetic data, running structured experimentation, compare prompts, models, or agent architectures, Familiarity with eval and observability tooling, experience building custom eval harnesses, Experience with failure-mode analysis on agent or RAG systems, categorizing errors, driving each down with targeted evals, Hands-on experience with the MLOps lifecycle, model deployment, monitoring, evaluation in a cloud environment, Familiarity with core data science libraries and tools, Startup experience, experience in a high-growth, fast-paced environment
What You'll Do.
Lead Customer Programs
Grow and Mentor Engineers
Deliver with Velocity
Productionize AI at Scale
Be a Strategic Technical Advisor
Collaborate to Innovate
Drive Compounding Outcomes
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with Product and Engineering teams; Work closely with Snowflake's most strategic customers; Serve as the senior technical voice at the intersection of product, engineering, and customer success
Communication Scope
Articulate complex technical concepts to both technical and executive stakeholders
Process & Methodology
Own the full lifecycle of complex, multi-engineer AI engagements, Scoping, Architecture, Deployment, Monitoring, Handoff, Accountable for delivery quality and customer outcomes
Full Job Description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential – and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology – and careers – to the next level. Where Data Does More. Join the Snowflake team. At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As a Senior Applied AI Engineer on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success. IN THIS ROLE AT SNOWFLAKE, YOU WILL: Lead Customer Programs: Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead. Own AI Quality: Define what "good" means for each engagement. Translate ambiguous c
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