Wise

Finance / FinServ

SeniorAnalyticsManager-PaymentOperations

£105–150k london, england, united kingdom FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Senior Analytics Manager - Payment Operations at Wise. Skills: Data-driven decision making, Payment systems analysis, Operational efficiency improvement, Data strategy definition, Team leadership. Partner with Payment Operations to drive data-driven decisions. Improve payment systems for smoothness and efficiency”

Industry & Context.

Finance / FinServ
Problems you'll solve

Identify and analyse payment issues; Resolve issues surrounding the movement of funds

What They're Looking For.

Must Have

SQL proficiency, Experience with data analysis, Experience with building scalable pipelines, Experience preparing accurate reports and visualisations, Experience creating valuable insights from data, Experience building data frameworks for managing quality assurance, Experience evaluating and improving forecast accuracy, Experience achieving operational excellence, Experience working with operational leadership to build new features to automate and reduce workload, Experience preventing financial risks, Experience creating a smoother experience for customers

Nice to Have

Product thinking, Passion to learn more about complex payment systems, Experience with cloud data services, Experience with ML frameworks, Experience with BI platforms, Experience with statistical methods, Experience with modelling skills

What You'll Do.

Partner with Payment Operations to drive data-driven decisions

Improve payment systems for smoothness and efficiency

Identify and analyse payment issues in various regions

Forecast operational capacity

Build insights to improve payment processing performance of banking partners

Define data strategy for evaluating payment process quality

Expose data in a meaningful and actionable way

Support other teams in discovering insights

and create key metrics and results

Guide teams towards building scalable pipelines

Prepare accurate reports and visualisations

Create valuable insights from data

Build data framework for managing quality assurance

Evaluate and improve forecast accuracy

Achieve operational excellence

Work with operational leadership to build new features to automate and reduce workload

Prevent financial risks

Create a smoother experience for customers

How You'll Work.

Team & Collaboration

Collaborate with various senior stakeholders; Communicate insights into real change; Support senior and lead analysts; Guide the team; Part of a wider team of 250+ analysts for collaboration on cross-team projects; Participate in knowledge sharing sessions; Bring ideas on how to improve analytics across Wise

Communication Scope

Effectively communicate insights

Process & Methodology

Owning and tracking key metrics and results throughout the quarter

Full Job Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We are looking for a Senior Analytics Manager who is passionate about our mission of Money Without Borders. You will partner with our Payment Operations organisation to help drive data-driven decisions that would improve our payment systems, making them smoother and more efficient. The Payment Operations organisation is responsible for ensuring that our customers’ payments flow smoothly. The organisation focuses on resolving issues surrounding the movement of funds, to deliver a fast and convenient payment experience for our customers. You will lead our analytics efforts in the Payment Operations organisation to identify and analyse payment issues in the various regions we operate in, forecast operational capacity, build insights to improve the payment processing performance of our banking partners, and define the data strategy around evaluating the quality of our payment processes. This is a great opportunity for an analyst that has strong product thinking and a passion to learn more about complex payment systems. In addition, you will have a chance to lead an international team across countries. Last but not least, you will be part of a wider team of 250+ analysts that you can collaborate with on cross-team projects, have knowledge sharing sessions and bring ideas on how we can improve analytics across Wise. This is an AL2 role. For more information on our Analytics Career Map and levelling structure, click [h

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