AIG
insurance
SeniorAnalyst-OperationsPlanning&Analysis
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Analyst - Operations Planning & Analysis at AIG. Skills: Operations Planning, Analytics, Strategy Development, Stakeholder Management. Support the development of Operations strategy. Conduct internal and external analysis”
What You'll Achieve.
improve operational performance and customer outcomes; contribute to enterprise-wide transformation efforts; track performance against targets
Industry & Context.
solve complex problems; analytical; problem-solving advanced proficiency
What They're Looking For.
Must Have
High level of experience in strategy, operations, management consulting, or a related analytical role, Demonstrated experience supporting or delivering complex, cross-functional initiatives, analytical, financial / operational modelling, and problem-solving advanced proficiency in Excel and PowerPoint (incl. Think-Cell) required, Understanding of operational processes, performance management, and risk considerations, Strategic thinker with the ability to connect data to business outcomes, execution mindset with attention to detail and accountability for results, Effective communicator with the ability to influence stakeholders at multiple levels
Nice to Have
Experience in insurance, financial services, or a highly regulated industry preferred, Experience with data tools (e. g. , SQL, Python, R Studio, Alteryx) and visualization platforms (e. g. , Power BI, Tableau) preferred
What You'll Do.
Support the development of Operations strategy
Conduct internal and external analysis
Translate strategic objectives into actionable initiatives
Identify opportunities to enhance efficiency
Support large-scale transformation initiatives
Contribute to continuous improvement efforts
Analyze complex datasets to generate insights
Develop and maintain dashboards
Build robust business cases
Support or lead cross-functional initiatives
Partner with stakeholders
Prepare executive-level materials
How You'll Work.
Team & Collaboration
Partner with stakeholders in Operations, Technology, Finance, Risk, and Business Units; Support or lead cross-functional initiatives across regions and business lines
Communication Scope
Effective communicator with the ability to influence stakeholders at multiple levels; Prepare executive-level materials and present findings and recommendations to senior leadership
Process & Methodology
Support or lead cross-functional initiatives, Translate strategic objectives into actionable initiatives, milestones, and measurable outcomes
Full Job Description
Join us as a Senior Analyst – Operations Planning & Analysis to take your career to the next level with a global market leader. **How you will create an impact** As a Senior Analyst within International Operations, you will support the design and delivery of key strategic initiatives across AIG’s global Operations organization. You will work at the intersection of strategy, analytics, and execution - helping to identify opportunities, solve complex problems, and implement solutions that improve operational performance and customer outcomes. This role offers significant exposure to senior stakeholders and the opportunity to contribute to enterprise-wide transformation efforts. **Key Responsibilities** **Strategy Development & Execution** * Support the development of Operations strategy aligned with AIG priorities * Conduct internal and external analysis (e.g., performance, benchmarking, trends) to inform strategic decision-making * Translate strategic objectives into actionable initiatives, milestones, and measurable outcomes **Operational Excellence & Transformation** * Identify opportunities to enhance efficiency, reduce risk, and improve service delivery across operations * Support large-scale transformation initiatives, including process optimization, digitization, and AI automation * Contribute to continuous improvement efforts leveraging methodologies such as Lean or Six Sigma **Analytics & Insights** * Analyze complex datasets to generate insights that drive operational and strategic decisions * Develop and maintain dashboards, KPIs, and reporting to track performance against targets * Build robust business cases, including financial modeling and ROI analysis **Project & Stakeholder Management** * Support or lead cross-functional initiatives across regions and business lines * Partner with stakeholders in Operations, Technology, Finance, Risk, and Business Units * Prepare executive-level materials and present findings and recommendations to senior leadership *
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